Lloyds Banking Group

Manager, Customer Strategy – Commercialisation

Lloyds Banking Group

full-time

Posted on:

Location Type: Hybrid

Location: LeedsUnited Kingdom

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Salary

💰 £59,850 - £66,500 per year

Tech Stack

About the role

  • Contribute to the delivery of consumer segment strategy
  • Support strategic reviews and act as a subject matter expert
  • Analyse internal performance data, market trends and competitor insight to develop structured recommendations
  • Collaborate with product, proposition, platform and business performance partners
  • Help translate strategic ambition into prioritised plans and investment decisions
  • Shape Lloyds Banking Group’s next phase of strategy, contributing to the development of the strategic roadmap towards 2030+

Requirements

  • 5+ years’ experience in commercial strategy, business performance, finance, consulting or a similar analytical role
  • Strong commercial acumen, with experience managing or influencing a P&L, budgets or large investment decisions
  • Experience developing business cases and supporting investment prioritisation
  • Strong communication, collaboration and influence skills, with the ability to challenge and build consensus at senior levels
  • Experience shaping segment or proposition strategy
  • Strong storytelling skills, with the ability to translate complex analysis into clear, compelling narratives for Executive or Board level audiences
  • Background in financial services, consumer businesses or regulated environments
  • Data literacy, with hands-on experience using tools such as Tableau, Power BI or equivalent to drive insight
  • Proven experience in commercial tracking, forecasting and financial planning, including multi year outlooks.
Benefits
  • Flexible Working Options
  • Colleagues with disabilities can be supported with workplace adjustments
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
commercial strategybusiness performancefinancial planningdata analysisinvestment prioritisationbusiness case developmentP&L managementforecastingdata literacymarket analysis
Soft Skills
communicationcollaborationinfluencestorytellingconsensus buildinganalytical thinkingstrategic thinkingproblem-solvingleadershipadaptability