Lloyds Banking Group

Senior Technical Manager

Lloyds Banking Group

full-time

Posted on:

Location Type: Hybrid

Location: Birmingham • United Kingdom

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Salary

💰 £85,493 - £100,580 per year

Job Level

Senior

About the role

  • Drive customer and colleague experience across the team
  • Deliver Operational Excellence through colleagues, championing a Continuous Improvement attitude
  • Work closely and collaboratively with Product Owners and Platform Leads supporting and influencing the delivery of change and transformation across the end-to-end customer journey and the Group Payments Strategy, making recommendations that have a positive short-term and long-term impact on the business.
  • Lead in the design and implementation of a compliance programme while ensuring adherence to regulatory and compliance standards by with our Risk teams, FCCT and NSM community
  • Deputise for the Head of Function
  • Play an active role in the extended Payments Operations Leadership Team and contribute to and lead initiatives that span across Payments Operations
  • Manage and mitigate risk across the team that you're accountable for and the wider business
  • Nurture positive relationships with internal stakeholders and partners in areas such as Product owners, Risk and Compliance functions and our ECP Nominated Senior Manager Community.

Requirements

  • You'll demonstrate the ability to think strategically and be able to solve complex problems
  • You`ll have experience of leading and guiding teams through change & innovation programmes to ensure successful delivery
  • You will have a strong technical ECP background and experience of running Technical ECP teams
  • You will have relevant product and industry experience, including experience of close working with risk and compliance functions
  • You'll need to be self-motivated with an empowering and encouraging approach, to build trusted relationships with your team and broader partners.
Benefits
  • A generous pension contribution of up to 15%
  • An annual performance-related bonus
  • Share schemes including free shares
  • Benefits you can adapt to your lifestyle, such as discounted shopping
  • 30 days’ holiday, with bank holidays on top
  • A range of wellbeing initiatives and generous parental leave policies
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ECPcompliance programme designrisk managementchange managementtransformation deliveryoperational excellencecontinuous improvementstrategic thinkingproblem solvingteam leadership
Soft Skills
collaborationrelationship buildingself-motivationempowermentencouragementinfluencingguiding teamscommunicationtrust buildinginitiative leadership