Lloyds Banking Group

Business Support Manager – Business & Commercial Banking

Lloyds Banking Group

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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Salary

💰 £59,000 - £86,000 per year

Job Level

Junior

About the role

  • Drive operational excellence and provide strategic support across the business—ensuring governance, risk management, cost management, and colleague capability are delivered effectively
  • Act as a trusted partner to senior leaders in a fast‑paced, dynamic environment
  • Shape ways of working, influence business outcomes, and support both change and run‑the‑bank activities
  • Maintain and enhance the governance and reporting framework, delivering high‑quality analysis and insight to support informed decision‑making
  • Lead the end‑to‑end delivery of strategic and operational priorities, ensuring alignment with business objectives & priorities
  • Embed strong risk and issue management processes, ensuring timely escalation, effective mitigation, and robust controls
  • Lead and facilitate senior meetings, prepare briefing materials, track actions, and influence positive outcomes

Requirements

  • Strong experience in banking or financial services (highly preferred)
  • Proven ability to support and influence senior stakeholders in a large, matrixed organisation (ideally experience supporting an Exec Office)
  • Strong technical and numerical capability, knowledge of change methodologies and tooling solutions and proficiency in Microsoft Office
  • Strong analytical skills with the ability to interpret complex data and provide actionable insight for decision making
  • Strong relationship-builder with the ability to anticipate partner needs, drive collaboration, and champion high performance
  • Excellent verbal and written communicator, capable of distilling complex themes into clear, compelling messaging
  • Flexible, resilient, and comfortable working in ambiguity—able to prioritise effectively and adapt at pace
Benefits
  • A generous pension contribution of up to 15%
  • An annual performance-related bonus
  • Share schemes including free shares
  • Benefits you can adapt to your lifestyle, such as discounted shopping
  • 30 days’ holiday, with bank holidays on top
  • A range of wellbeing initiatives and generous parental leave policies
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
risk managementcost managementgovernanceanalytical skillschange methodologiesnumerical capabilitydata interpretationstrategic deliveryoperational priorities
Soft Skills
relationship-buildinginfluencingcommunicationcollaborationflexibilityresilienceadaptabilityprioritizationleadership