Executive Assistant – Workplace Resolution & Investigations
Lloyds Banking Group
full-time
Posted on:
Location Type: Hybrid
Location: Leeds • United Kingdom
Visit company websiteExplore more
Salary
💰 £78,098 - £91,880 per year
Job Level
About the role
- Orchestrate the Director’s rhythm of the business, prepare briefings, manage stakeholder engagement and relationships across the Group.
- Act as knowledgeable triage for conduct & people risk topics, quality assure governance materials, maintain records.
- Support delivery of WRI transformation outcomes, track OKRs, highlight risks and drive communications.
- Role model values, handle confidential data, build trusted networks.
- Manage calendar and design processes to streamline workflows.
- Provide strategic challenge, insight and leadership to help shape decisions, lead the preparation of ExCo and often confidential materials ensuring high quality outputs, and keeping the Director advised on emerging issues.
- Leading on analysis, preparation and coordination of strategic papers and documents for P&P Executive Committee meetings, ensuring papers have the required stakeholder input, are impactful and engaging, working across teams for timely inputs and contributions.
Requirements
- Executive office mastery in a large, regulated organisation.
- Exceptional communication skills, both written and verbal, with the ability to simplify the complex, including using AI tools to optimise outcomes.
- Comfortable representing the team at various forums.
- Subject matter experience in conduct & risk (investigations, disciplinary, grievance, Speak Up).
- Business rhythm & governance expertise.
- Analytical writing & synthesis skills.
- Stakeholder influence and credibility.
- Advanced Microsoft 365 and familiarity with case/risk systems.
- Experience across the colleague/ HR journey, with a demonstrated interest in people strategy/workforce dynamics.
- A keen attention to accuracy and the ability to apply insight and curiosity to shape decisions and outputs.
- Experience working with emerging technologies such as AI to drive transformative change and apply this to own team.
Benefits
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
analytical writingsynthesis skillsstakeholder influencebusiness rhythm expertisegovernance expertiseconduct & risk experiencepeople strategyworkforce dynamicsAI tools usageconfidential data handling
Soft skills
exceptional communication skillsability to simplify complex informationstrategic challengeinsight and leadershipattention to accuracycuriosityrelationship buildingtrusted networksstakeholder engagementrepresenting teams