Creative Lead
Superside
Director, Trade Services
Lloyds Banking Group
full-time
Posted on:
Origin: • 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £83,000 - £107,000 per year
Job Level
Lead
About the role
- Optimising cost to serve through driving efficiency through the operation
- Effective development, delivery and oversight of business performance against shared service agreements & key performance metrics
- Lead and contribute to the shaping of a significant strategic investment portfolio with the ability to turn strategy into delivered plans and sustained business performance
- Delivering business transformation through continuous improvement and driving the introduction of new technology to optimise E2E client journey
- Partner effectively with coverage and product partners taking a role in shaping business strategy
- Operational cost and risk management
Requirements
- Scale Leadership in Financial Services: Proven experience leading large, high-performing teams within financial services, delivering strategic outcomes through effective coaching and operational oversight.
- Cost and Risk Management: Demonstrated expertise in managing cost and operational risk, including the use of risk frameworks and proactive mitigation planning.
- Emerging Technology Implementation: Experience applying technologies such as Agentic AI, Generative AI, or digitalisation strategies to enhance operational performance and team effectiveness.
- Strategic Change Delivery: Ability to shape and deliver strategic programmes in partnership with platform teams, securing investment and driving transformation in agile environments.
- Continuous Improvement, Process and Governance Oversight: Skilled in managing complex processes with high regulatory and industry standards, while finding opportunities to improve efficiency and customer experience.
- Industry and Market Expertise: Maintains awareness of evolving market, economic, regulatory, and political factors impacting the Trade Business.
- A background in Trade Services and product knowledge is highly desirable; however, strong financial services and scale leadership experience is essential.
