VP, Professional Services - Federal
DataRobot
Director, Trade Services
Lloyds Banking Group
full-time
Posted on:
Origin: • 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £83,000 - £107,000 per year
Job Level
Lead
About the role
- Within Client Operations – Lending & Working Capital we're dedicated to providing a streamlined end-to-end journey for clients, utilising new ways of working and technology alongside skilled colleagues to deliver best in class service.
- This is an exciting opportunity to be part of the leadership team within the Lending & Working Capital team, you’ll be responsible for managing the day-to-day servicing of Traditional Trade Products and associated secondary balance sheet management, including invoice discounting and receivables purchase products.
- This servicing spans Business and Commercial Banking, Corporate & Institutional Banking (CIB), and LBCM clients.
- Our aim is to maintain and build on our industry recognised best-in-class offering, delivering a range of complex products – we're looking for someone to lead the team to deliver on our ambitious plans aligned to CIB’s significant growth strategy.
- The teams are involved in a range of strategic programmes to deliver significant improvement in journey efficiency, partnering with platform teams to provide a market leading digital trade offering.
- We need someone capable of working with partners across the entire E2E journey and bringing the circa 120 colleagues on the journey with you while continuing to make Lending & Working Capital Servicing an excellent place to develop.
- Driving activity across the team you'll be responsible for the delivery of a substantial asset book, highlighting the importance of our ability to support clients and contribute to the success of the Commercial Bank.
Requirements
- Scale Leadership in Financial Services: Proven experience leading large, high-performing teams within financial services, delivering strategic outcomes through effective coaching and operational oversight.
- Cost and Risk Management: Demonstrated expertise in managing cost and operational risk, including the use of risk frameworks and proactive mitigation planning.
- Emerging Technology Implementation: Experience applying technologies such as Agentic AI, Generative AI, or digitalisation strategies to enhance operational performance and team effectiveness.
- Strategic Change Delivery: Ability to shape and deliver strategic programmes in partnership with platform teams, securing investment and driving transformation in agile environments.
- Continuous Improvement, Process and Governance Oversight: Skilled in managing complex processes with high regulatory and industry standards, while finding opportunities to improve efficiency and customer experience.
- Industry and Market Expertise: Maintains awareness of evolving market, economic, regulatory, and political factors impacting the Trade Business. A background in Trade Services and product knowledge is highly desirable; however, strong financial services and scale leadership experience is essential.
