LlamaIndex

Solutions Engineer

• Own the post-sales technical relationship with enterprise customers from contract signature through renewal, ensuring successful implementation and adoption
• Drive customer AI projects from kickoff to production deployment, establishing clear roadmaps, milestones, and accountability frameworks
• Identify growth opportunities within existing accounts and collaborate with sales teams on renewals and expansion
• Serve as trusted technical advisor to technical teams and business stakeholders, translating AI capabilities into measurable business value
• Coordinate with engineering, product, and support teams to resolve implementation challenges and deliver on customer commitments
• Channel customer feedback and requirements to inform product roadmap and platform improvements
• Build scalable methodologies for customer onboarding, adoption tracking, and value realization

Applied AI Solutions Architect