
Senior Manager, Change Management
Livingston International
full-time
Posted on:
Location Type: Office
Location: Toronto • Canada
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Job Level
About the role
- Develop and implement change management strategies and plans that maximize employee adoption and minimize resistance.
- Assess the impact of proposed changes on various business units and IT systems.
- Identify, analyze, and prepare risk mitigation tactics.
- Provide direct support and coaching to front-line managers and supervisors as they help their teams through transitions.
- Support project teams in integrating change management activities into their project plans.
- Create and manage communication plans to ensure stakeholders are informed and engaged throughout the change process.
- Work closely with training professionals to develop training programs that will help employees understand and adapt to change.
- Track and report on the progress of change initiatives and identify and address any issues or resistance.
- Evaluate and ensure user readiness.
- Lead and facilitate Change Advisory Boards (CABs) to review and make informed decisions on change requests.
- Develop and maintain change management strategies aligned with business objectives.
- Coach senior leaders and executives in their role as change sponsors.
- Perform other related duties as assigned by management.
Requirements
- 5 years of related experience
- Bachelors Degree or equivalent in Business or Organization Development
- Certification in Change Management Preferred (PROSCI Certification, CCMP)
- Proven ability to develop and implement successful change management strategies.
- Excellent communication, interpersonal, and presentation skills.
- Strong analytical and problem-solving skills.
- Strong knowledge in the following areas: Change Management Methodologies, Stakeholder Management, Communication Planning, Training and Development, Risk Management, Project Management, Problem Solving, Coaching, Team leadership
Benefits
- Health insurance
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Change Management StrategiesRisk MitigationCommunication PlanningStakeholder ManagementTraining and DevelopmentProject ManagementProblem SolvingCoachingTeam LeadershipChange Management Methodologies
Soft Skills
Communication SkillsInterpersonal SkillsPresentation SkillsAnalytical SkillsProblem-Solving Skills
Certifications
PROSCI CertificationCCMP