Senior Director, U.S. Brokerage
Livingston International
full-time
Posted on:
Location Type: Hybrid
Location: Illinois • Missouri • United States
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Job Level
About the role
- As a trusted advisor to Livingston’s leaders and associates, the Senior Director, US Brokerage coaches and provides support, guidance and advice on management and execution on service delivery for northern border clients.
- Maximizes revenue and mitigates costs to deliver annual operating plan while creating a customer first culture with diversity, equity, and inclusion in mind.
- Engages in collaborative decision-making with respect to new initiatives and drives thoughtful change across the organization.
- Responsible to deliver agreed upon strategies and priorities that enable Livingston’s U.S. and NA brokerage success.
- The Senior Director, US Brokerage is responsible to increase efficiencies, while amplifying the overall client experience for implementation.
Requirements
- 10 + years of progressive experience
- Team management experience
- Bachelors Degree or equivalent
- Working towards/or successful completion of the Certified Customs Specialists (CCS) designation with the Canadian Society of Customs Brokers (CSCB) or the National Customs Brokers & Forwarders Association of America (NCBFAA) is a requirement, if not already obtained.
- Successful completion of the CCS examination is a mandatory requirement for further advancement.
Benefits
- Adhere to established company policies and procedures.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
coachingsupportguidancecollaborative decision-makingchange managementcustomer serviceteam managementefficiency improvementclient experience enhancementdiversity, equity, and inclusion
Certifications
Certified Customs Specialists (CCS)