Living Spaces Furniture

Manager

• Lead the entire store team to excellence in team member, guest, and financial outcomes, by overseeing daily operations of the store.
• Create and implement a strategy designed to grow the business, by coordinating the development of key performance goals for direct reports and standard work.
• Ensure the retail store team is fully staffed with the right number of people with the right talent to meet standard work expectations.
• Drive profitable outcomes by ensuring execution of the Sales Leadership and Operations Standard Work.
• Create a culture of a “Guest First” mentality by measuring guest feedback, in store engagement with guest, and guest satisfaction tools/social media reviews.
• Manage budget, resources, staffing, and operations in accordance with business priorities.

General Manager

Risk

• Provide guidance and oversight to ensure compliance to all applicable Living Spaces safety policies
• Possess a thorough understanding of local/regional/domestic regulations and company policy
• Leads initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our team members
• Establishes high quality relationships with both site and business unit leadership
• Measure the network’s performance against published requirements in safety policies
• Identify a plan for the site to implement and fix all identified deficiencies
• Drive accountability for the plan
• Analyze safety metrics and review incident trends to justify the allocation of appropriate resources to areas where the risk is highest
• Perform frequent site safety audits to identify all non-compliance equipment and/or processes at the site
• Implement solutions to eliminate exposure to these risks and prevent injury at other retail locations
• Audit recordkeeping practices and incident entries to ensure compliance to Living Spaces standards and local regulations
• Audit the workplace organization and team member behaviors to ensure that training, auditing, and scoring methods are accurate and consistent
• Ensure site leadership and team members are trained and knowledgeable of their responsibilities under each policy
• Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required safety training

General Manager

Manager, Safety & Risk