Client Services Director
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full-time
Posted on:
Location Type: Remote
Location: California • United States
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Salary
💰 $90,000 - $110,000 per year
Job Level
About the role
- Champion Client Relationships: Act as the primary liaison for assigned aircraft owners, fostering trusted, long-term partnerships.
- Drive Operational Excellence: Partner with Client Aviation Managers (CAMs) and internal teams to ensure seamless flight execution, maintenance planning, and crew coordination.
- Lead and Inspire Your Team: Guide, mentor, and develop a high-performing team of Client Aviation Managers and Flight Crew professionals.
- Own the Financial Picture: Collaborate with the Client Accounting Director to ensure financial clarity and transparency for clients.
- Ensure Safety and Compliance: Uphold Solairus’ commitment to the highest safety standards.
- Champion Innovation and Improvement: Identify opportunities to enhance service quality, client satisfaction, and internal efficiency.
Requirements
- Bachelor’s degree in Business, Aviation Management, or a related field required
- 7–10+ years in client services, aviation operations, or similar roles
- Client-Centric Mindset
- Aviation Expertise
- Strong working knowledge of private aviation operations, aircraft management, and FAA regulations
- Strategic Thinking
- Crisis Management & Problem Solving
- Financial Literacy
- Communication Mastery
- Operational Oversight
Benefits
- Health insurance
- 401K matching
- Flexible work hours
- Paid time off
- Employee wellness programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
aviation operationsaircraft managementFAA regulationsfinancial literacy
Soft Skills
client-centric mindsetstrategic thinkingcrisis managementproblem solvingcommunication masteryleadershipmentoringteam development
Certifications
Bachelor’s degree in BusinessBachelor’s degree in Aviation Management