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Frontend Engineer

• Design and develop rich, intuitive frontend experiences that enhance how support agents interact with AI-powered tools.
• Partner with Machine Learning engineers to build user-friendly, LLM-driven features — integrating AI outputs seamlessly into the UI.
• Work on the Copilot experience within Text App, focusing on usability, clarity, and reliability.
• Maintain and evolve the architecture of our frontend systems, ensuring performance, stability, and scalability.
• Collaborate with other engineers (including architecture-focused peers) to ensure business continuity and smooth handovers.
• Participate in product planning and help translate user data and feedback into actionable improvements.

Senior Frontend Engineer – Conversational Experience

Backend Engineer

• Develop and maintain two core Go services: lc-onboarding and hubspot-sync.
• Occasionally support and enhance other Go services.
• Occasionally work with Node.js in legacy REST/queue services.
• Collaborate on migrating services to Google Cloud Platform.
• Take full ownership of projects from concept to production deployment.

Senior Backend Engineer – Initial Setup Experience

Business Development Rep

• Prospect and engage with existing client base (~40,000 customers) to identify upsell, cross-sell, expansion, and optimization opportunities
• Identify and qualify opportunities to move customers to higher-tier plans or multi-year contracts
• Educate customers on the value of solutions and help customers discover new use cases and tailored offerings
• Experiment with different sales approaches and work in a data-driven manner to refine strategies and improve success rates
• Collaborate closely with AE and CSM teams to ensure a seamless experience for customers transitioning to upgraded plans and expanded solutions
• Bring energy and curiosity to every interaction and position yourself as a trusted resource for customers

Account Development Manager – Existing Clients

Product Designer

• Do you love designing systems that feel effortless, even when what’s under the hood is complex? Are you excited by the challenge of making AI-powered automation intuitive and approachable for users at scale?
• We’re looking for a Product Designer to join the Workflows & Visual Builders team, where we design the tools that let businesses automate tasks, connect data, and build smarter processes — all without writing a line of code.
• Our mission: to invent a new way of building workflows that combines visual building blocks with AI assistance. You’ll help shape how thousands of businesses design automations, integrate agents, and make their everyday work easier.
• About the team: We’re a tight, cross-functional group (frontend, backend, QA, design) working on one of the most experimental and high-potential areas at Text. Today, our visual builder is live in beta with thousands of licenses, but we’re already moving fast toward its next evolution:
- Rethinking the builder UX from scratch.
- Seamlessly combining AI agents, prompts, and workflow triggers into one experience.
- Exploring how new standards like MCP (Model Context Protocol) open doors for integrating LLMs and products.
• We’re searching for a hands-on, product-minded designer who thrives on tough design challenges and loves pushing boundaries.
• This isn’t a maintenance role. You’ll work on greenfield product design challenges, shaping entirely new concepts while iterating quickly based on user and business feedback.

Senior Frontend Engineer – Conversational Experience

Senior Backend Engineer – Initial Setup Experience

Account Development Manager – Existing Clients

Product Designer – Workflows & Visual Builders