Training & Awareness Manager – Strategic Programs
Live Nation Entertainment
full-time
Posted on:
Location Type: Hybrid
Location: California • United States
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Salary
💰 $103,000 - $129,000 per year
About the role
- Own the end-to-end program development, design, delivery, and ongoing management of IT training initiatives, as directed by the office of CTO, and with input from cross-functional SMEs, to support priorities of decentralized businesses.
- Develop and execute program-level communication plans aligned to change enablement milestones and stakeholder needs
- Tailor change enablement approaches for diverse stakeholder groups, including business users, leaders, and operational teams
- Develop and manage Strategic program training materials, including videos, FAQs, and content hosted on internal web portals.
- Plan and facilitate interactive workshops, meetings, and project discussions to foster alignment and engagement across teams.
- Design and deliver training programs in multiple formats—virtual, in-person, hybrid, and micro-learning—to maximize reach and effectiveness.
- Evaluate learner feedback and training metrics to continuously improve content and delivery methods.
- Track and report on the performance of key training initiatives; present updates and insights to senior leadership.
- Stay current on training trends, learning technologies, and industry best practices.
- Contribute to onboarding materials and training resources for new hires.
- Partner with cross-functional teams to align training content with organizational priorities and CTO strategy.
Requirements
- Bachelor’s degree in Business, Communications, Education, Human Resources, Technology or a related field
- 5+ years of experience in training and development, ideally in a corporate environment
- At least 5 years of hands-on experience in facilitation and instructional design
- Familiarity with structured frameworks (e.g., Prosci/ADKAR), learning methodologies, or change enablement models
- Proven collaboration skills with the ability to build cross-functional relationships across the business
- Strong project scoping and analytical skills, with the ability to translate insights into actionable outcomes
- Project and program management experience within in a large, decentralized business
- Agility, adaptability, and problem-solving skills
- Excellent verbal and written communication skills, adaptable across various personalities and work styles
- Highly organized, detail-oriented, and able to manage multiple deadlines in a dynamic environment
- Proficient in collaboration platforms (Slack, O365)
- Proficient in Microsoft Office Suite, webinar platforms, and Workday LMS
- Familiarity with assessment techniques to measure training impact
- A proactive, self-starter mindset with the ability to thrive in remote and distributed work environments
- Demonstrated ability to tailor communication and training to different audiences and experience levels.
Benefits
- Medical, vision, dental and mental health benefits for you and your family
- Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
- 401(k) program with company match, stock reimbursement program
- New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
- Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
- Volunteer time off, crowdfunding match
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
instructional designfacilitationprogram managementchange enablementtraining developmenttraining evaluationcontent developmentlearning methodologiesproject scopingassessment techniques
Soft Skills
collaborationcommunicationagilityadaptabilityproblem-solvingorganizational skillsdetail-orientedanalytical skillsself-starterstakeholder engagement