Driving the end-to-end support models to support business as usual operations across the Procure to Pay (P2P) workstream
Assist the Business to create SAP Purchase Requisition, SAP Goods/Services Receipt, and resolve SAP VIM inquiries, while driving P2P Policy and Process Compliance
Assist the GBS Supervisor as P2P first line of query support via the regional Purchasing Operations Desks (PODs)
Assist the Accounts Payable (AP) teams and applicable business stakeholders to resolve vendor invoice and statement queries via the regional AP general mailboxes
Assisting the GBS Supervisor with P2P service health monitoring through Service Level Agreements (SLAs) and Key Process Indicators (KPI) trend assessment, gap analysis, and critical problem solving
Deliver remedial actions in response to service issues to ensure value realization of P2P and GBS initiatives
Assisting to onboard new P2P users (SAP Requisitioners, Business Requestors) and providing training instruction and support
Assisting, as necessary, to complete regional and global P2P operational excellence projects, working to complete system testing, data analysis, and user experience / P2P subject matter expert (SME) feedback
Assisting, as necessary, with operational change management including leading P2P process and technical trainings

Requirements

Minimum of 2 years experience in a role involving Purchasing, Procurement or Supply Chain
Experience with transactions in SAP ECC or S/4 HANA (highly preferred) or related ERP system
High degree of proficiency in MS Office Suite (Excel experience utilizing Vlookup, Pivot Table, graphs to analyze data trends and gaps), Outlook & Internet applications
Bilingual in Spanish (preferred)
Self-motivated with critical attention to detail, deadlines and reporting
Ability to work remote, with 50% mandatory in-office time to support stakeholders

Benefits

Health benefits – Medical, Dental, Vision
Personal and Vacation Time
Retirement & Savings Plan (401K)
Employee Stock Purchase Plan
Training & Education Assistance
Bonus Referral Program
Service Awards
Employee Recognition Program
Flexible Work Schedules

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SAP Purchase RequisitionSAP Goods/Services ReceiptSAP VIMP2P Policy ComplianceService Level Agreements (SLAs)Key Process Indicators (KPIs)data analysissystem testingoperational change managementPurchasing

Soft Skills

self-motivatedcritical attention to detailability to meet deadlinesreportingtraining instructionproblem solvingcommunicationsupportcollaborationleadership