Solutions Consultant, Legal Experience Preferred
Litera
full-time
Posted on:
Location Type: Hybrid
Location: New York City • Illinois • New York • United States
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Salary
💰 $85,000 - $100,000 per year
About the role
- Engage with assigned customers to build key relationships and partner on product adoption.
- Develop and maintain expertise in designated Litera products to lead trainings, consultations and discovery sessions.
- Advise on prompting techniques to enable customers to maximize value from GenAI features.
- Create and execute account-specific plans to drive end-user engagement, grow usage and build positive customer sentiment.
- Monitor usage data and customer feedback to identify white space for growth, spot key trends, and provide recommendations for further engagement.
- Establish champions and advocates to facilitate case study and testimonial initiatives.
- Influence product roadmaps by articulating customer feedback and target use cases.
- Onboard new customers through role-based enablement and support product owners with roll-out planning.
Requirements
- 2+ years practicing law at a top tier law firm or in-house corporate team
- Transactional focus preferred but not essential
- 5+ years in Consulting, Customer Success or related SaaS role, preferably with experience in legal tech
- Proven record working at pace to a high standard with measurable outcomes
- Exceptional communication and presentation skills
- Strong consultative skills with the ability to influence executive stakeholders
- Self-motivated and comfortable with an ever-changing technological landscape
Benefits
- Health insurance
- 401(k) with company contribution
- Generous paid time off
- Supportive work-life balance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
communication skillspresentation skillsconsultative skillsinfluencing skillsself-motivatedrelationship buildingcustomer engagementtrainingconsultationfeedback analysis