Business Analyst

• Conduct comprehensive, independent evaluations of existing efforts and provide recommendations.
• Facilitate requirements elicitation, prioritization, validation, and documentation.
• Develop user stories, work items, test scripts, and related project documentation.
• Coordinate and support system testing, user acceptance testing (UAT), and accessibility conformance testing.
• Document test results, identify gaps, report system defects, and collaborate on timely resolution.
• Provide implementation support including training, Go-Live activities, and outcome documentation.
• Capture and communicate implementation schedule changes and update project documentation as needed.
• Compile Implementation Outcome Reports with session notes, required updates, and recommendations for subsequent Go-Live planning.
• Triage production issues, working with development teams and end users to resolve them effectively.
• Act as a liaison between development teams and stakeholders to clarify requirements and address concerns.
• Ensure compliance with digital accessibility regulations and standards.
• Participate in stakeholder sessions to identify business/system requirements and coordinate deliverable approval.
• Mentor others in business analysis practices and contribute improvements to established processes

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