Customer Experience Representative
LineLeap
full-time
Posted on:
Location Type: Remote
Location: Hawaii • United States
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Salary
💰 $50,000 - $60,000 per year
About the role
- Handle all customer inquiries and communicate with partners to problem solve in real time
- Support Venue Success team to ensure quick, thorough, and professional response to venue partners
- Analyze sales data to optimize revenue during peak hours
- Change course as priorities shift with tasks such as data entry, research, bar crawl and ticketing support
Requirements
- Self-motivated, resourceful team player with excellent communication and interpersonal skills
- Highly empathetic and love resolving issues quickly, politely, and professionally
- Ability to work cross functionally to handle obstacles
- Able to monitor sales data to optimize performance and revenue
Benefits
- Competitive stock option package, depending on experience
- 401(k) plan
- Benefits package including medical, dental, vision, short-term/long-term disability, and life insurance
- Unlimited PTO
- Remote work environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisdata entryticketing support
Soft Skills
self-motivatedresourcefulteam playerexcellent communicationinterpersonal skillsempatheticproblem solvingcross-functional collaboration