LineLeap

Customer Support

• Handle all customer inquiries and communicate with partners to troubleshoot issues
• Support the Venue Success team to ensure venue partners issues are resolved quickly and professionally
• Be a product and knowledge expert for LineLeap technology
• Observing and reporting issues or trends to ensure operational, technical and personnel issues are addressed
• Analyzing sales data on a nightly basis to optimize revenue during peak hours
• Assisting with questions and troubleshooting issues related to LineLeap processes

Customer Experience Representative