LineLeap

Customer Support

• Handle all customer inquiries and communicate with partners to problem solve in real time
• Support Venue Success team to ensure quick, thorough, and professional response to venue partners
• Analyze sales data to optimize revenue during peak hours
• Change course as priorities shift with tasks such as data entry, research, bar crawl and ticketing support

Customer Experience Representative

Operations

• Support the Venue Success team to ensure rapid issue resolution
• Educate venue partners on LineLeap technology and best practices
• Engage with venues and customers during launches and events
• Report trends and issues to the LineLeap team
• Change course as priorities shift between tasks

Customer Experience Representative

Operations Representative