Lindsay Corporation

IT Support, Site Operations Associate

Lindsay Corporation

full-time

Posted on:

Location Type: Hybrid

Location: Olathe • Kansas • United States

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Tech Stack

Cyber SecurityDNSFirewalls

About the role

  • Provide hands‑on technical support, service desk triage and resolution, and site infrastructure administration for the Elecsys Olathe facility.
  • Monitor and help administer local site infrastructure including servers, switches, firewalls, databases, A/V systems and network-connected shop-floor equipment.
  • Assist in diagnosing LAN/WAN connectivity issues—including VLANs, DHCP, DNS, and general communication problems.
  • Support onsite network equipment by performing physical checks, verifying cabling and power, and completing guided tasks provided by infrastructure engineers.
  • Support site cybersecurity initiatives by assisting with implementation and documentation.
  • Independently execute and coordinate approved IT projects specific to the site.
  • Provide on-site and remote desktop support for end users, including international colleagues.
  • Maintain accurate inventories of IT assets including computers, network equipment, phones, and shop-floor devices.

Requirements

  • Experience in providing on-site desktop and IT support, preferably in a manufacturing environment.
  • Strong troubleshooting skills for Windows endpoints, peripherals and meeting rooms.
  • Working knowledge of service desk tools, preferably ManageEngine ServiceDesk Plus.
  • Baseline networking knowledge (switches, firewalls, IP addressing, troubleshooting connectivity issues).
  • Strong communication skills with the ability to provide clear status updates to site leadership and end users.
Benefits
  • Up to 10 % Travel
  • In office Monday – Thursday with option to work from home on Fridays depending on business needs and manager discretion
  • Occasionally planned after-hours or off shift work to support production schedules and minimize business disruption
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical supportservice desk triageinfrastructure administrationLAN/WAN connectivityVLANsDHCPDNStroubleshootingWindows endpointsnetworking
Soft Skills
troubleshooting skillscommunication skillscoordinationindependencecustomer service