Lindsay Corporation

IT Support

• Provide hands‑on technical support, service desk triage and resolution, and site infrastructure administration for the Elecsys Olathe facility.
• Monitor and help administer local site infrastructure including servers, switches, firewalls, databases, A/V systems and network-connected shop-floor equipment.
• Assist in diagnosing LAN/WAN connectivity issues—including VLANs, DHCP, DNS, and general communication problems.
• Support onsite network equipment by performing physical checks, verifying cabling and power, and completing guided tasks provided by infrastructure engineers.
• Support site cybersecurity initiatives by assisting with implementation and documentation.
• Independently execute and coordinate approved IT projects specific to the site.
• Provide on-site and remote desktop support for end users, including international colleagues.
• Maintain accurate inventories of IT assets including computers, network equipment, phones, and shop-floor devices.

IT Support, Site Operations Associate

• Shadow and assist IT team members with troubleshooting and resolving basic computer and network issues
• Participate in routine maintenance tasks, such as cleaning and calibrating printers and other devices, under supervision
• Support the setup and configuration of hardware and software for end users
• Help document IT processes and solutions for future reference
• Learn and apply desktop service desk workflows and problem-solving skills in a supportive environment
• Observe and assist with system analysis and performance monitoring
• Contribute to IT research and surveys to identify areas for improvement
• Practice safe data handling and learn about IT security protocols
• Attend team meetings and training sessions to expand technical knowledge

IT Support, Site Operations Associate

IT Helpdesk Intern