Director, Data
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Director of Revenue Management
Lindblad Expeditions
full-time
Posted on:
Location Type: Hybrid
Location: Seattle • Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $140,000 - $155,000 per year
Job Level
Lead
About the role
- Lead day-to-day pricing and inventory decisions for voyages to optimize paid occupancy, yield, and NTR.
- Develop, implement, and continuously refine revenue management strategies aligned to brand positioning and business goals.
- Partner with Marketing and Sales to design promotions, campaigns, and pricing levers that drive both demand and profitability.
- Ensure compliance with international pricing, tax, and consumer protection regulations.
- Manage inventory allocation across voyages, products, and guest segments to maximize utilization.
- Balance tactical pricing needs with long-term brand value, guest satisfaction, and market competitiveness.
- Partner with Deployment and Operations to support strategic decisions around itinerary planning, redeployments, and capacity adjustments.
- Own monthly, quarterly, and annual revenue forecasts (NTR, occupancy, yield, per-diem metrics) across all markets.
- Monitor booking pace, demand curves, and forecast variance; identify risks and opportunities proactively.
- Leverage RMS tools, data science, and statistical modeling to enhance forecast accuracy and decision-making.
- Lead and mentor a high-performing team of managers and analysts in pricing, inventory, and forecasting.
- Drive adoption of best practices, governance, and process discipline across the revenue management team.
- Partner with IT, Data/Analytics, and Finance to enhance forecasting, automation and decision support tools.
- Align with Sales, Marketing, and Contact Center to ensure consistency of pricing, offers, and messaging.
- Partner with Finance on budget planning, upside/downside scenario modeling, and performance reporting.
- Engage with Operations and Guest Experience teams to ensure pricing decisions enhance guest satisfaction.
Requirements
- Bachelor’s degree in Business, Economics, Finance, or related field (MBA or advanced degree preferred).
- 8–12+ years of progressive revenue management experience, preferably in travel, hospitality, or cruise.
- Proven track record leading pricing and inventory optimization at scale.
- Strong analytical and forecasting skills; comfort with RMS systems, BI dashboards, and statistical tools.
- Demonstrated leadership and team-building capabilities in a fast-paced, cross-functional environment.
- Excellent communication and influence skills; ability to translate data into actionable commercial strategies.
- Proficiency in building and interpreting dashboards in Power BI for revenue, pricing, and inventory insights.
- Hands-on knowledge of Seaware Reservations and Inventory Management System preferred.
- Exceptional organizational, planning and decision making skills.
- Ability to translate complex data into clear commercial strategies and actionable insights.
- Team development, retention, and adoption of best practices.
- Must work hybrid 3-days a week in our Seattle office.
Benefits
- 5% equity and 10% annual bonus eligibility
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
revenue managementpricing optimizationinventory managementforecastingdata analysisstatistical modelingbusiness intelligencedashboard developmentRMS systemsfinancial modeling
Soft skills
leadershipteam buildingcommunicationinfluenceorganizational skillsplanningdecision makinganalytical skillscross-functional collaborationproblem solving
Certifications
Bachelor’s degreeMBA or advanced degree
