Consultant, Medicaid
BerryDunn — Assurance, Tax and Consulting
Implementation Partner Consultant
Lincoln Financial
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $69,000 - $124,600 per year
Job Level
Mid-LevelSenior
About the role
- Develop, maintain and execute complex implementation plans which ensure that the clients’ overall service needs are satisfied and achieve the business, profitability and retention objectives
- Collaborate with external customers and internal teams to develop strong implementation plans through proactive and reactive customer interactions
- Build, enhance and maintain relationships with contacts at client organizations, ensuring clients’ overall service requirements are satisfied
- Advocate on the customer’s behalf to influence the direction of key projects and initiatives
- Develop, execute and/or collaborate with internal partners to develop proactive, creative and ongoing more complex client contact initiatives
- Identify clients with risk of retention and notify management
- Provide information, education, training and consult on processes, procedures, products and services
- Serve as a resource to internal stakeholders on more complex implementation solutions which optimize client requirements and achieve desired business results
- Maintain knowledge on current and emerging developments/trends, assess the impact and collaborate with management to incorporate new trends and developments in current and future solutions
- Champion and enhance organizational initiatives by positively influencing and supporting change management and other initiatives across the retirement plan organization
- Identify, recommend, and champion process improvements and organizational initiatives to positively influence the team and quality
Requirements
- 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's)
- 3 – 5+ Years of experience in relationship management that directly aligns with the specific responsibilities for this position
- Demonstrated ability to express ideas clearly and concisely (both orally and in written form) through presentations
- Demonstrated skills in the areas of organization, negotiation, persuasion, presentation, and problem solving
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Benefits
- Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
- Leadership development and virtual training opportunities
- PTO/parental leave
- Competitive 401K and employee benefits
- Free financial counseling, health coaching and employee assistance program
- Tuition assistance program
- Work arrangements that work for you
- Effective productivity/technology tools and training
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
relationship managementimplementation planningprocess improvementproblem solvingnegotiationpersuasionpresentation skillsorganizational skills
Soft skills
communicationcollaborationcustomer advocacychange management
