Manager, Long Term Disability Claims
Lincoln Financial
full-time
Posted on:
Location Type: Hybrid
Location: Radnor • New York • North Carolina • United States
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Salary
💰 $72,900 - $131,600 per year
About the role
- Provide leadership, coaching and development to your team of roughly 8-10 LTD Claims Examiners.
- Oversee full, fair, and timely appeal handling for various products, including Disability, Life, Worksite, and Dental claims.
- Ensure your team is compliant with all internal processes along with external state and federal regulations.
- Ensure your team is meeting department goals.
- Build and foster effective relationships across various departments within Lincoln's Group Protection Organization.
- Maintain knowledge on current and emerging developments/trends for long-term disability, assesses the impact, and collaborates with management to incorporate new trends and developments in current and future solutions.
- Provide training and development opportunities, including stretch assignments, for team members and give honest and open feedback to aid in the development of talent.
- Serve as a resource to team members and internal/external stakeholders on more complex assignments/projects.
- Review and resolve more complex escalated issues and concerns for assigned area(s) of responsibilities.
- Identify and communicate claims trends and issues to management. Develop mitigation plans.
Requirements
- 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) in Insurance.
- 5+ Years of experience in Claims that directly aligns with the specific responsibilities for this position, including 2+ years of managerial and supervisory experience
- 3+ Years of Long Term Disability – required.
- Demonstrated strong relationship management skills with internal/external clients with proven ability to develop creative and collaborative approaches.
- Confident, comfortable communicator with strong written and verbal communication skills.
- Experience with process improvements.
Benefits
- PTO/parental leave
- Competitive 401K and employee benefits
- Free financial counseling, health coaching and employee assistance program
- Tuition assistance program
- Leadership development and virtual training opportunities
- Clearly defined career tracks and job levels
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claims managementlong term disabilityprocess improvementsappeal handlingcompliancerelationship managementtraining and developmentissue resolutiontrend analysismitigation planning
Soft Skills
leadershipcoachingcommunicationcollaborationfeedbackproblem-solvinginterpersonal skillsorganizational skillscreativityconflict resolution
Certifications
Bachelor's degree in Insurance