
Operations Data Analysis Specialist
Lincoln Financial
full-time
Posted on:
Location Type: Hybrid
Location: Omaha • Connecticut • New York • United States
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Salary
💰 $53,500 - $96,300 per year
Tech Stack
About the role
- Maintains knowledge on current and emerging developments/trends for assigned area(s) of responsibility, assesses the impact, and collaborates with management to incorporate new trends and developments in current and future solutions.
- Promote and enhance organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.
- Perform and deliver on routine assignments/projects while simultaneously leveraging and applying knowledge of their assigned area(s) of responsibility.
- Identify and communicate to management process improvements that reduce workloads or improve quality for their assigned area(s) of responsibility.
- Analyze routine reporting, business processes, procedures, & distribution methods to refine data & improve reporting to meet business needs & end-user requirements while implementing sustainable reporting solutions to improve scalability for growth.
- Compile and prepare standard reporting for their assigned areas of responsibility.
- Respond to ad-hoc reporting requests and supports self-service initiatives.
- Ensure integrity of data for completeness, accuracy and compliance with accepted policies and pre-established data definitions.
- Develop queries and executable programs to build routine and increasingly advanced extracts & reports.
- Troubleshoots reporting problems and identify solutions and/or provides further insight to internal stakeholder and/or management as needed.
- Build, enhance, and maintain relationships with internal stakeholders for their assigned areas of responsibility.
- Participate in the full operational report development lifecycle: prioritization, solution planning, proof of concept/prototype design, development, testing, migration & production support utilizing reporting applications.
- Document and validate technical designs including logical data frameworks used and detailed reporting specifications consistent with report requirements.
- Serve as a resource to team members on standard assignments and projects.
Requirements
- 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's)
- 1-2 Years experience with analytics software; example MS Power BI, Tableau
- 1-2 Years Procurement experience (Minimum 1 - 3+ Years experience in reporting and analytics that directly aligns with the responsibilities of the position)
- 1 - 3+ Years of customer service or operations experience, including experience reviewing/updating business processes directly aligned to the specific responsibilities of this position
- Project Management experience
Benefits
- Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
- Leadership development and virtual training opportunities
- PTO/parental leave
- Competitive 401K and employee benefits
- Free financial counseling, health coaching and employee assistance program
- Tuition assistance program
- Work arrangements that work for you
- Effective productivity/technology tools and training
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisreportingprocess improvementquery developmentdata integritybusiness process refinementchange managementproject managementanalytics
Soft skills
collaborationcommunicationinfluencingproblem-solvingrelationship building