Develops, maintains and executes complex client relationship plans to ensure clients’ overall service needs are satisfied and achieve all business/profitability objective
Act as a subject matter expert to internal stakeholders by consulting on complex sales strategies to optimize client satisfaction & retention
Builds, enhances and maintains effective relationships with complex client organizations to ensure a high level of client satisfaction & increase sales revenues & profitability
Identifies clients with retention risk and develops and executes complex plans to retain clients
Develops & maintains complex plans to support retention sales & product breadth growth within existing clients
Profiles territory of complex clients to identify which firms may be interested in LFG offerings & targets executives with whom to build relationships
Serves as a subject matter expert to internal/external stakeholders by leveraging an advanced understanding and expertise of LFG's products, services & operational structure
Participates in financial services &/or insurance industry trade organization meetings seeking opportunities for LFG to participate via sponsorship &/or speaking opportunities
Supports retention efforts by looking for opportunities to cross sell/partner with appropriate stakeholders
Meets or exceeds all department and/or sales goals/targets
Requirements
5+ Years experience in sales and/or relationship management of Defined Contribution plans that directly aligns with the responsibilities for this position
4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's)
FINRA S6, S63, Life & Health within 180 days of hire
Confident, comfortable communicator with strong written and verbal communication skills
Demonstrates ability to communicate knowledgeably and credibly with internal/external senior management
Strong presentation skills with demonstrated ability to influence at all levels of management through clear, informed and logical discussions/presentations
Demonstrates advanced relationship management skills with internal clients (e.g. management, peers and colleagues) and external clients; proven ability to develop creative and collaborative approaches
Ability to travel 50%
Benefits
Clearly defined career tracks and job levels
Leadership development and virtual training opportunities
PTO/parental leave
Competitive 401K and employee benefits
Free financial counseling, health coaching and employee assistance program
Tuition assistance program
Work arrangements that work for you
Effective productivity/technology tools and training
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales strategiesclient relationship managementretention salesproduct breadth growthfinancial servicesinsurance industry
Soft skills
communication skillspresentation skillsrelationship managementinfluencing skillscollaborative approaches