Project Coordinator, Construction
Trueline
Technical Service Engineer – EV Charger
Lincoln Electric
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $68,300 - $95,000 per year
Job Level
Mid-LevelSenior
About the role
- Deliver expert-level technical support for the EV charger product line, diagnosing and resolving customer issues
- Partner with the customer service team to ensure seamless communication and resolution of technical challenges
- Travel to customer locations to provide hands-on troubleshooting, repair, and maintenance support
- Create and maintain detailed records of service activities, including customer interactions, technical problems, and corrective actions
- Conduct training sessions for customers, field service staff, and internal teams on use, maintenance, and repair of EV chargers
- Gather customer feedback and field insights to identify opportunities for product enhancements and service process improvements
- Contribute technical expertise to the development of service strategies, programs, and best practices
- Ensure all service and repair activities meet company standards, safety requirements, and applicable industry regulations
- Cover the Western portion of the United States and travel approximately 50%
Requirements
- Minimum of 5 years of technical experience, preferably in EV charging systems, industrial machinery, or capital equipment
- Demonstrated hands-on experience with power electronics
- Technical degree preferred (Engineering, Electrical, or related field); equivalent experience will be considered
- Proven track record of diagnosing and resolving complex technical challenges
- Ability to work independently and collaboratively across functions
- Skilled in using technical support tools, diagnostic software, and service management systems
- Willingness to travel to customer sites as needed (Estimated Travel ~50%)
- Ability to cover the Western portion of the United States
