Lightfully Behavioral Health

Regional Outreach Manager

Lightfully Behavioral Health

full-time

Posted on:

Location Type: Remote

Location: California • United States

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Salary

💰 $78,010 - $100,000 per year

Job Level

Junior

About the role

  • Upholds and maintains the Company, mission, and values (called the Lightfully “Shining Commitments”).
  • Communicate effectively with both internal and external professionals
  • Manage and grow a regional portfolio of referral partners
  • Create a strategic plan for maximizing brand reach and relational capital within their territory.
  • Prioritize key states/cities within the region for targeting outreach efforts.
  • Travel to key areas within the region to cultivate new relationships and nurture existing relationships.
  • Manage territory budget appropriately
  • Effectively plan and execute regional events
  • Host and attend regional marketing events, dinners, and gatherings
  • Support referral partners during the client’s admissions process
  • Maintain data on outreach efforts and manage reports in Salesforce to demonstrate performance levels against key performance indicators
  • Collaborate with the admissions team to capture referral data and complete urgent and consistent follow-up with referral partner during the admissions process
  • Performs other duties, as assigned.

Requirements

  • Bachelor’s degree or related experience.
  • 1+ years of related experience.
  • Prior experience working in outreach or sales position, preferably in healthcare.
  • Experience working in a CRM system, Salesforce preferred.
  • PC literate with proficiency in spreadsheets, database software, and word.
  • Customer centric and demonstrated ability to identify and meet customer needs.
  • Ability to effectively present information and respond to questions from management, staff, patients, referents, and the public.
  • Strong customer service skills, attention to detail, and ability to multi-task required.
Benefits
  • Competitive compensation
  • Medical, dental, and vision insurance
  • Paid time off
  • Self-care days
  • 401(k) plan
  • Continuing education and professional development opportunities
  • Employee assistance program (EAP)
  • A supportive, mission-driven culture that values authenticity, connection, and integrity
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CRM systemSalesforcespreadsheetsdatabase softwareword processing
Soft Skills
communicationcustomer serviceattention to detailmulti-taskingrelationship management
Certifications
Bachelor’s degree