Storage Services Manager
LightEdge Solutions
full-time
Posted on:
Location Type: Hybrid
Location: Des Moines • Iowa • United States
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About the role
- Responsible for leading Lightedge’s Storage team and ensuring reliability, performance, security, and scalability of storage platforms.
- Oversee day-to-day storage operations, platform strategy, team leadership, and customer-facing escalations.
- Own the strategy, standards, and lifecycle management for Lightedge’s storage platforms.
- Manage version tracking, patching schedules, and end-of-life planning.
- Plan and oversee customer storage migrations, upgrades, and new environment deployments.
- Ensure proactive monitoring of storage performance, capacity, and availability.
- Act as the primary escalation point for storage-related incidents and customer-impacting events.
- Ensure storage environments meet Lightedge standards for security, performance, and reliability.
- Conduct regular audits to ensure compliance with company policies and regulatory requirements.
- Create and maintain comprehensive documentation.
- Collaborate closely with Cloud, Compute, Network, Security, and Operations teams.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience.
- 10+ years of experience working with enterprise storage platforms, preferably in a Managed Services Provider (MSP), hosting, or cloud environment.
- 5+ years of experience in a technical leadership or management role.
- Demonstrated experience supporting 24x7 operational environments.
- Strong troubleshooting skills across complex, multi-platform storage environments.
- Excellent communication, leadership, and organizational skills.
- Experience with some or all of the following:
- IBM, NetApp, PURE, and Dell Data Domain storage platforms
- Object storage (Cloudian, Wasabi, S3-compatible storage)
- Storage performance and analytics tools (e.g., IBM Storage Insights)
- VMware-integrated storage environments
- Capacity planning, performance tuning, and lifecycle management
- Vendor certifications in storage administration or management (IBM, NetApp, PURE, Dell, or similar).
- Experience supporting compliance-driven or regulated environments.
- Prior experience leading storage teams in a multi-tenant or service provider environment.
Benefits
- Flexibility to support nights and weekends
- Participate in an on-call escalation schedule
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
enterprise storage platformsstorage performance tuningcapacity planninglifecycle managementtroubleshootingstorage migrationsstorage upgradesstorage analyticsVMware-integrated storagecompliance auditing
Soft Skills
leadershipcommunicationorganizational skillsteam managementproblem-solving
Certifications
storage administration certificationstorage management certification