Administration

• Perform daily Salesforce administration tasks including user management, permissions maintenance, data quality management, and troubleshooting.
• Configure and maintain Salesforce CPQ, including assisting with product catalog setup, bundle configuration, price rules, product rules, quote templates, and approval rules.
• Support Sales Cloud, Marketing Cloud, and related integrated tools such as DocuSign, CaptivateIQ, and Magentrix.
• Partner with Sales, Marketing, and Finance teams to ensure accurate data flow across the quote-to-cash process.
• Work closely with end users to understand business requirements, develop solutions, and ensure successful adoption.
• Manage and prioritize tickets for bug fixes, enhancements, and CI/CD deployments in coordination with the development team.
• Assist with reports, dashboards, validation rules, and Flows to improve process visibility and efficiency.
• Maintain system documentation, process definitions, and change control logs.
• Support testing and deployment activities for platform releases and integrations.
• Serve as a trusted partner and point of contact for Salesforce users, promoting a service-oriented, responsive support experience.
• Stay current with Salesforce releases, features, and CPQ best practices to recommend enhancements that align with business goals.

Salesforce CPQ Administrator

Senior Manager, Lease Administration

Senior Informatica Administrator

Safety Administrator

Processing Administrator

Senior Subcontracts Administrator