Light & Wonder

Commercial Account Manager

Light & Wonder

full-time

Posted on:

Location Type: Remote

Location: Canada

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About the role

  • Deliver client revenues in line with company forecasts
  • Build and manage close relationships with the allocated Light & Wonder (L&W) Canada clients
  • Manage multiple clients in a professional and organized manner
  • Complete regular client review meetings
  • Create and manage backlogs of client requirements
  • Keep clients up-to-date with L&W documentation
  • Ensure clients are taking maximum advantage of the L&W portfolio which includes proprietary content and partner studios
  • Optimize L&W games launch cadence, priority, and placement on client sites
  • Collaborate with external and internal marketing teams to deliver marketing materials and digital assets
  • Work to get premium onsite positioning of L&W games and new games released quickly on clients’ sites
  • Establish trust and relationships with key client influencers and decision makers
  • Work with clients to compile data and insights on L&W product performance vs. competitors, the effects of targeted campaigns and promotions etc.
  • Up-sell the existing clients for new products and premium offerings
  • Work with them to broaden the L&W product footprint within their business
  • Liaise with the L&W Product team as well as other internal departments to effectively respond to clients’ inquiries and concerns, and to communicate feedback on client requirements, preferences and valued-added features
  • Driving the business strategy with impressive results
  • Mastering LnW internal protocols and operating with high levels of efficiency within the role, coaching and supporting new team members

Requirements

  • University degree in Commerce or Business Administration or equivalent relevant experience
  • A minimum of 5 years of experience as an account manager / commercial manager across any relevant online (digital) industry and sector
  • Experience supporting key accounts and a proven track record in growing an existing business portfolio and in achieving, and exceeding, established revenue targets
  • A record of developing strong working relationships with executives, peers, and associates
  • Experience within the iGaming industry and commercial space is preferred
  • Excellent communication skills
  • Ability to work independently, and possess strong organizational and time management skills
  • Proven competence in negotiating
  • Good levels of experience in managing B2B clients and in working to contractually agreed commercial terms
  • Tech savvy and customer service oriented
  • Professional, resourceful, patient, and tactful in handling customer inquiries and negotiations
  • Enthusiasm and leadership
  • A strong work ethic necessary to succeed in a dynamic, fast-moving and results oriented environment
  • Proficient in MS Office (Word, Excel and PowerPoint)
  • Experience drafting proposals and presenting in front of clients is ideal.
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementcommercial managementbusiness strategynegotiatingclient portfolio growthdata analysisproposal draftingdigital marketingB2B client managementrevenue target achievement
Soft Skills
communicationorganizational skillstime managementrelationship buildingcustomer service orientationleadershipresourcefulnesspatiencetactfulnessenthusiasm
Certifications
university degree in Commerceuniversity degree in Business Administration