LigaData

Digital Marketing

• Coordinate timelines and deliverables across multiple concurrent marketing projects.
• Brief, coordinate, and oversee external contractors (writers, video producers, designers) to ensure quality and on-time delivery.
• Track project status, flag risks early, and maintain organized records of briefs, assets, and approvals.
• Support and gradually take on LigaData's social media presence.
• Coordinate content creation, scheduling, and performance monitoring across platforms, within LigaData’s parameters.
• Ensure consistent brand tone, messaging, and visual identity.
• Monitor online communications about LigaData.
• Serve as the communication link between contractors, internal teams, and senior leadership.
• Timely draft clear written briefs, status updates, and feedback.

Digital Marketing Project Coordinator

Data Analyst

• Analyze data (BSCS,CDRs, network, charging, customer data) to identify trends and actionable insights
• Work closely with business stakeholders to gather and translate requirements into data solutions
• Perform data mapping, profiling, and interface analysis across systems
• Support data migration and ensure data quality, consistency, and accuracy
• Develop and execute SIT/UAT test plans and validation processes
• Build dashboards and reports (Power BI or similar) for business users and leadership
• Present insights and recommendations to stakeholders, including senior management
• Use AI/GenAI tools to accelerate data analysis and root cause investigations
• Automate reporting, documentation, and test case generation using AI
• Apply AI techniques for data quality checks, anomaly detection, and optimization
• Demonstrate how AI can improve efficiency across the data lifecycle
• Identify opportunities to introduce AI-driven solutions in telecom use cases

Data Analyst – AI-Driven SME

Operations

• Monitor all the platform components and ensure all the operations are running as expected
• Run and monitor the daily, weekly and monthly deliverables and oversees the client’s acknowledgement of data quality and accuracy.
• Perform different data management activities ensuring data quality and ingestion.
• Troubleshoot the data issues and production environment issues, using logs and provided monitoring tools.
• Response to the phone, email or any related communication methods to resolve the operational issues as needed.
• Handle requests, issues or escalations raised by clients and follow-up ticketing processes and procedures.
• Drive the client inquiries and escalation to proper solutions that meet the business SLA's
• Work closely with the engineering team for hands-on handover and escalations.
• Escalate to Level 2 members with evidence of troubleshooting carried out properly.
• Work with different ticketing systems and work within the standard Incident and problem management process

Operations Support – MENA

Sales

• Promote and sell new offerings around the LD platform, data fabric, and AI apps
• Build a robust and qualified pipeline of opportunities to support predictable and consistent revenue.
• Work with the partnership team to develop strategic SI and industry partners to strengthen overall offering and sales/delivery channels
• Establish trusted relationships with senior and mid-level executives at business and technical levels in customer organizations.
• Identify gaps and align with the customer team on adoption strategy based on the requirement priorities
• Apply a design thinking approach to conduct early customer conversation
• Work with the solutions team to convert requirements into valid Use cases with clear definitions of value addition to different stakeholders
• Gather and maintain business intelligence, which includes critical customer pain points, technology innovations, and competitors’ offerings
• Track, forecast, and report all sales activities in the company systems of record

Digital Marketing Project Coordinator

Data Analyst – AI-Driven SME

Operations Support – MENA

Director of Sales