Lifeway Christian Resources

Marketing Operations

• Lead cross-functional collaboration with marketing, sales, analytics, and IT teams to design sophisticated, data-driven multi-step campaigns and customer journeys
• Serve as the advanced power user for Salesforce Marketing Cloud — building complex journeys, automation logic, dynamic personalization, and configuration governance
• Monitor and enforce compliance with CAN-SPAM, GDPR, and CCPA regulations, partnering with legal and security teams on risk mitigation
• Develop and oversee A/B and multivariate testing frameworks, identifying optimization opportunities and establishing governance standards for campaign operations
• Manage and oversee the Form creation process and tool set and its interaction with Marketing Cloud. Own segmentation architecture, subscriber lifecycle management, list governance, and data integrity across marketing audiences including Preference Center.
• Partner with analytics teams to enrich targeting models and ensure accurate, compliant audience selection for every campaign
• Manage and optimize supporting tools and integrations and automations across Salesforce and Marketing Cloud environments, contributing to system enhancements and workflow improvements
• Build advanced dashboards, interpret KPI trends, and deliver actionable insights and recommendations that inform go-to-market strategies and demonstrate campaign impact

Marketing Operations Specialist

Software Engineer

• Supporting Oracle Cloud Fusion Order Management users and day-to-day business processes
• Building, testing, and maintaining integrations and custom applications using Oracle Integration Cloud (OIC), REST and SOAP APIs, file-based imports, Oracle Visual Builder, and Oracle APEX
• Analyzing and resolving Order Management-related production issues, including root cause analysis, data corrections, and reprocessing support
• Partnering with functional analysts and business users to understand requirements and implement technical solutions
• Supporting troubleshooting, testing, and deployment of integrations and extensions across environments
• Maintaining technical documentation and supporting knowledge transfer for ongoing support

ERP Developer – Oracle Fusion Order Management

General

• Develop and execute strategic plans for national training programs, events, and content designed to equip women for ministry in evangelical churches
• Serve as a thought leader and public voice for both ministry to women and women serving in broader ministry roles — speaking, teaching, and writing to advance key messages and equip church leaders
• Build and cultivate networks of women's ministry leaders nationally, connecting with existing networks
• Develop trainers who can deliver Lifeway's programs and content
• Oversee content development across multiple formats — including courses, articles, video training, online training, and live events — selecting and guiding trainers and contributors
• Collaborate actively with the Lifeway Women's leadership team to ensure a unified, mission-aligned approach to resourcing women's ministry leaders and women in local churches
• Represent Lifeway in the evangelical community as a credible, trusted voice on women's ministry strategy and leadership development

Women's Ministry Specialist

Sales

• Lead and grow Lifeway's trade retail channel partnerships across Christian retail, general market (Barnes & Noble, Books-A-Million), mass market distribution (Readerlink), and ministry and specialty accounts
• Hire, coach, mentor, and develop the Trade Retail and Distribution Sales team, setting clear performance expectations and supporting career growth and succession planning
• Build and execute innovative strategic account growth plans including the sell-in of new releases, backlist catalog, and custom publishing solutions to expand market share
• Partner cross-functionally with Publishing, Marketing, Finance, Creative, and IT to align priorities and develop go-to-market strategies that grow sales and market share across all Lifeway brands
• Develop and manage annual revenue budgets, forecast channel performance, and oversee expense management to ensure profitable year-over-year growth
• Oversee account negotiations including discount structures and co-op agreements, and build strong relationships with account buying, marketing, and merchandising teams
• Drive a consistent annual growth target across all domestic trade channels with full top- and bottom-line accountability

Director, Trade Sales

Events

• Owns and drives the operational strategy for approximately 60 annual trade shows and event stores
• Ensures consistent, on-brand execution that serves churches and honors Lifeway's mission
• Defines event needs including size, layout, product curation, pricing strategy, signage, and attendee experience for national event stores and trade show conferences
• Leads the product curation process for all event stores, consulting with ministry teams to align offerings with church needs and Lifeway's resources strategy
• Oversees design, layout, and merchandising of exhibits, hospitality suites, trade show booths, and special projects — including oversight of new exhibit construction with cost management accountability
• Leads, coaches, and develops a cross-trained team of Event Leads and Coordinators capable of executing both trade shows and event stores with consistency and confidence
• Serves as on-site planning and logistics lead for major national events and trade shows, providing hands-on leadership across 20+ events per year
• Negotiates contracts with venues, transportation vendors, catering providers, and event partners to meet annual budget goals
• Oversee a $1M+ annual budget including forecasting, expense management, variance analysis, and post-event financial reconciliation
• Partners cross-functionally with Strategy & Creative, Finance, Logistics, IT, and Warehouse teams to coordinate responsibilities and maintain accountability across the event calendar
• Drives continuous improvement through post-event reviews, data analysis, and development of standardized workflows and SOPs for scalable event execution

Manager, Trade Show & Event Stores

Data Engineer

• Lives out Lifeway’s mission and values, showing deep commitment to Kingdom work
• Define and maintain the enterprise data architecture roadmap, aligning data strategy with long-term business priorities and technology goals
• Lead the design and evolution of data platforms including data warehouse and lake-house architecture
• Develop and champion a Data Mesh strategy enabling domain-oriented data ownership, self-serve data infrastructure, and federated governance
• Architect and oversee enterprise data integration patterns including batch ETL, real-time streaming, and event-driven architectures
• Establish standards for data pipelines, transformation logic, lineage tracking, and integration frameworks across on-premises and cloud environments
• Lead efforts to make the organization's data AI-ready to support machine learning and AI applications
• Drive adoption of data contracts and data product thinking to improve reliability and trust in data assets
• Lead the design of Master Data Management integrations and provide technical leadership across MDM initiatives
• Act as a strategic advisor on data initiatives across business units, ensuring architectural soundness and alignment with enterprise standards
• Provide technical mentorship and architectural guidance to data engineers, BI developers, and MDM Software Engineers

Principal Data Architect

Data Analyst

• Administering, configuring, and maintaining Service Cloud Voice and AWS telephony systems to support reliable, high-quality contact center operations
• Managing call queue configuration, routing, and reporting to optimize customer and agent experience
• Serving as the primary system support contact for Voice and queue-related issues, coordinating with technical teams as needed
• Evaluating and implementing new technologies to enhance telephony and workforce management capabilities
• Developing and maintaining reports, dashboards, spreadsheets, and pivot tables to track contact center and individual performance metrics
• Producing KPI reporting and quarter-end financial reporting to support leadership decision-making
• Creating and maintaining forecast models for telephone, chat, and email channels using workforce management system data and established KPIs
• Responding to ad hoc data analysis requests, identifying trends, and contributing insight to departmental initiatives and strategic planning
• Maintaining proficiency in Calabrio and supporting employee scheduling, phone skills management, and system maintenance

Service Cloud Data Analyst

Accountant

• Live out Lifeway’s mission and values, showing deep commitment to Kingdom work
• Manage daily cash flow to optimize liquidity, maximize short-term investment returns, and serve as the primary liaison with external banking partners
• Review reconciliations of corporate bank accounts - ensuring accuracy and compliance with internal controls
• Prepare and review corporate-level monthly financial statements and lead the accounting team in producing consolidated corporate reports
• Conduct detailed financial analysis to evaluate business performance, identify trends, and support strategic and operational decision-making
• Serve as the technical accounting expert on GAAP standards, advising management on the financial implications of business decisions and investment strategies
• Act as the primary accounting contact for international operations, overseeing reporting, consolidation, and compliance with local regulations and corporate policies
• Provide short-term and long-term liquidity forecasts to support financial planning and contribute to treasury policy recommendations
• Identify financial risks through proactive analysis and develop mitigation strategies

Marketing Operations Specialist

ERP Developer – Oracle Fusion Order Management

Women's Ministry Specialist

Director, Trade Sales

Manager, Trade Show & Event Stores

Principal Data Architect

Principal Data Architect

Service Cloud Data Analyst

Accountant – Corporate, Treasury