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Marketing Operations Specialist
Lifeway Christian ResourcesMarketing Operations Specialist leading design, optimization, and governance of data-driven campaigns at Lifeway. Collaborating across teams to enhance communication and engagement with audiences.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Salesforce Marketing Cloud, including complex journey design and automation, while ensuring compliance with regulations such as CAN-SPAM, GDPR, and CCPA. Proficient in data analysis and visualization, with a strong focus on optimizing digital marketing campaigns through A/B testing and audience segmentation.
Highest-signal resume keywords
Salesforce Marketing Cloud ExpertiseData Analysis and SQL QueryingEmail Marketing StrategyProject Management SkillsGoogle Analytics 4 Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Salesforce Marketing CloudData AnalysisSQL QueryingEmail MarketingA/B TestingHTMLCSSJavaScriptPythonDynamic Content Personalization
Soft Skills
Project ManagementPrioritizationCollaboration
Tools & Technologies
Google Analytics 4Marketing Automation ToolsData Visualization Tools
Industry Keywords
B2B MarketingCustomer EngagementComplianceCampaign OperationsSegmentation Architecture
Tech Stack
Tools & technologiesCloudJavaScriptPythonSQL
About the role
Key responsibilities & impact- Lead cross-functional collaboration with marketing, sales, analytics, and IT teams to design sophisticated, data-driven multi-step campaigns and customer journeys
- Serve as the advanced power user for Salesforce Marketing Cloud — building complex journeys, automation logic, dynamic personalization, and configuration governance
- Monitor and enforce compliance with CAN-SPAM, GDPR, and CCPA regulations, partnering with legal and security teams on risk mitigation
- Develop and oversee A/B and multivariate testing frameworks, identifying optimization opportunities and establishing governance standards for campaign operations
- Manage and oversee the Form creation process and tool set and its interaction with Marketing Cloud. Own segmentation architecture, subscriber lifecycle management, list governance, and data integrity across marketing audiences including Preference Center.
- Partner with analytics teams to enrich targeting models and ensure accurate, compliant audience selection for every campaign
- Manage and optimize supporting tools and integrations and automations across Salesforce and Marketing Cloud environments, contributing to system enhancements and workflow improvements
- Build advanced dashboards, interpret KPI trends, and deliver actionable insights and recommendations that inform go-to-market strategies and demonstrate campaign impact
Requirements
What you’ll need- Bachelor's degree in Marketing, Information Technology, or related field - required
- 4+ years of experience in a B2B marketing environment supporting digital campaigns and customer engagement
- 2+ years of hands-on experience with Salesforce Marketing Cloud including complex Journey design, automation, and configuration
- 2+ years of experience with Google Analytics 4 and related analytics tools
- Proficiency in data analysis, SQL querying, and data visualization with the ability to translate insights into leadership-ready recommendations
- Advanced capability in email marketing strategy, segmentation, and dynamic content personalization
- Working knowledge of HTML/CSS and familiarity with JavaScript and Python in marketing operations contexts
- Strong project management and prioritization skills with the ability to manage multiple concurrent initiatives independently
- Actively involved in an evangelical Christian church.
Benefits
Comp & perks- healthcare
- vacation and sick time
- holiday pay
- care days
- 401(k) plan
- maternity and paternity leave
- adoption assistance
- mission trip time
- equipment and resources for a productive workspace