Practice Group Manager
LifeStance Health
Practice Group Manager
LifeStance Health
full-time
Posted on:
Location Type: Office
Location: Seattle • Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $67,500 - $78,000 per year
Job Level
Mid-LevelSenior
About the role
- Responsible for financial performance management of the assigned practice group, including revenue, center margin and EBITDA targets as established in partnership with Operations Director.
- Coordinate and oversee responsibilities to ensure assigned offices operate efficiently and smoothly in accordance with LifeStance standard operating procedure; escalate and resolve facility issues.
- Accountable for monthly performance management and report out of assigned key performance indicators, including variance reporting and action plans.
- Provide Operations Director with root causes and action plans for any identified areas of under-performance.
- Ensure implementation of all LFST operational and clinical processes and practices to drive service excellence and meet performance goals.
- Partner with shared services teams and Operations Director to manage referral source relationships and increase patient access to care.
- Work with Operations, Clinical and Medical Directors to assess patient capacity and clinician utilization.
- Build a high performing team through selection, training, and performance management; serve as a culture carrier.
- Directly manage performance and engagement of direct reports (Clinicians, Lead Practice Coordinator, Practice Coordinator(s), Medical Services Coordinator(s)).
- Provide direct administrative oversight and operational support for therapists and prescribers within practice group.
- Support clinician engagement, onboarding, and ramping of new clinical hires; serve as Operations contact for clinician admin questions.
- Oversee escalated patient complaints and partner with clinical/medical leadership to drive resolution.
- Communicate weekly with Operational and Clinical Directors to flag clinician dissatisfaction and support retention; mentor high performers.
Requirements
- Microsoft Office experience; Strong Excel skills (pivot tables, formulas, etc.)
- Strong technical and analytical skills.
- Excellent written and verbal communication skills and ability to handle sensitive and confidential information.
- Highly organized with strong attention to detail and accuracy.
- Bachelor’s Degree with 3+ years of healthcare leadership OR 5+ years of healthcare leadership experience required.
Benefits
- medical
- dental
- vision
- AD&D
- short and long-term disability
- life insurance
- 401k retirement savings with employer match
- paid parental leave
- paid time off
- holiday pay
- Employee Assistance Program
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
financial performance managementrevenue managementEBITDA targetsvariance reportingperformance managementanalytical skillsMicrosoft OfficeExcelpivot tablesformulas
Soft skills
communication skillsorganizational skillsattention to detailleadershipteam buildingmentoringproblem-solvingconfidentialityperformance managementculture carrier
Certifications
Bachelor's Degree
