Regional Director, RCM Operations
Lifepoint Health®
full-time
Posted on:
Location Type: Remote
Location: Tennessee • United States
Visit company websiteExplore more
Salary
💰 $114,670 per year
Job Level
About the role
- Lead and scale a rapidly growing Revenue Cycle organization, adapting operating models to support growth, acquisitions, and increased volume.
- Provide strategic direction and operational leadership for professional billing Revenue Cycle functions.
- Maintain accountability for productivity, quality, compliance, and client-specific performance metrics.
- Centralize ownership for end-to-end professional billing Revenue Cycle operations across assigned service lines.
- Establish and maintain industry’s best practices and standardized workflows.
- Serve as the primary Revenue Cycle leader supporting local market billing coordinators for Behavioral Health, RHCs, and Provider-Based Billing.
- Provide guidance, escalation support, and problem-solving assistance to ensure timely claim submission, follow-up, and resolution.
- Establish consistent communication and operating rhythms with market billing leaders to review performance, barriers, and improvement opportunities.
- Translate enterprise Revenue Cycle strategies, policies, and standards into practical workflows for local teams.
- Partner with market and operational leadership to support workflow optimization and change management.
- Partner with Analytics to ensure reporting accuracy and standardized KPI definitions.
- Establish governance processes for reviewing and approving Revenue Cycle build changes, payer configurations, and workflow modifications.
- Monitor the operational impact of system changes and ensure rapid issue resolution to prevent revenue disruption.
Requirements
- Education: Bachelor’s degree required; Master’s degree preferred. Equivalent combination of education and experience may be considered.
- Experience: Minimum of 7 years of progressive experience in Medical Billing and Revenue Cycle Management. Demonstrated leadership experience across middle- and back-end Revenue Cycle operations.
Benefits
- Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
- Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
- Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
- Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
- Professional Development: Ongoing learning and career advancement opportunities.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Revenue Cycle ManagementMedical BillingOperational LeadershipWorkflow OptimizationPerformance MetricsKPI DefinitionsChange ManagementGovernance ProcessesClaim SubmissionProblem-Solving
Soft Skills
Strategic DirectionCommunicationLeadershipCollaborationGuidanceEscalation SupportAccountabilityAdaptabilityAnalytical ThinkingInterpersonal Skills