Lids

Manager

• Produce sales gains, by providing customer service.
• Meet or exceed Company Objectives in all individual statistics.
• Learn to provide consistent, documented appraisal of an associate’s sales performance.
• Adhere to current visual guidelines includes: proper merchandising, signage and store cleanliness.
• Control expenses and protect Company assets within guidelines of LIDS Retail policies.
• Assist in preparation of store schedules with proper coverage.

Assistant Store Manager, Part-Time

• Manage store associates and resolve customer complaints
• Administer progressive discipline when necessary
• Ensure exceptional customer service and resolve escalations
• Maintain store operations and inventory management

Assistant Store Manager

• Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
• Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present.
• Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager.
• Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
• Lead, execute and assist Selling 101 strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.

Business Operations

• Identify, evaluate, and pursue new growth opportunities that expand LidsU’s presence within the collegiate marketplace, including new NCAA partnerships and program enhancements.
• Lead and support negotiations with prospective and existing partners.
• Assess market trends, competitive dynamics, and portfolio performance to inform growth strategies and acquisition initiatives.
• Act as an executive contact for a diverse portfolio of NCAA partnerships, fostering trusted, collaborative relationships across all stakeholders.
• Provide holistic oversight of partner programs, ensuring alignment between strategic intent, operational execution, and partner expectations.
• Proactively identify risks, challenges, and opportunities within the portfolio and drive solutions in partnership with internal teams and external stakeholders.
• Partner closely with BNED and internal LidsU teams to ensure strong in store execution, operational consistency, and effective implementation of merchandising strategies.
• Oversee the operational health of partner programs, ensuring processes, timelines, and deliverables support both growth objectives and day to day success.
• Translate company leadership’s strategic priorities into clear, actionable plans that are executed effectively across all partner initiatives.
• Serve as a connective leader across multiple functions to ensure alignment, accountability, and shared ownership of outcomes.
• Communicate clearly and consistently, synthesizing partner feedback, operational insights, and performance data into actionable recommendations.
• Champion a solutions oriented mindset, driving continuous improvement across both external partnerships and internal workflows.

Director, Business Operations

• Produce sales gains by providing customer service
• Learn to provide consistent, documented appraisal of an associate’s sales performance
• Provide support by giving feedback on areas of strength and opportunity while keeping in line with Company Objectives
• Adhere to current visual guidelines including proper merchandising, signage, and store cleanliness
• Maintain a professional appearance consistent with Company Dress Code Policy

Assistant Store Manager, PT

• Produce sales gains by providing customer service
• Meet or exceed Company Objectives in all individual statistics
• Provide consistent, documented appraisal of an associate’s sales performance
• Adhere to current visual guidelines including: proper merchandising, signage and store cleanliness
• Maintain a professional appearance consistent with Dress Code Policy

Compliance

• Support company initiatives to maintain accurate and compliant inventory records.
• Investigate and resolve inventory discrepancies across supply chain, merchandising, store operations, and distribution centers.
• Assist in maintaining synchronization between warehouse management and inventory management systems.
• Monitor inventory adjustments and analyze trends to identify potential control gaps or process issues.
• Partner with Accounts Payable and other departments to resolve invoice and transaction discrepancies.
• Perform analysis to identify root causes of inventory variances and recommend corrective actions.
• Maintain organized documentation and records supporting inventory compliance activities.
• Communicate findings and recommendations clearly to stakeholders across the organization.
• Support adherence to company inventory policies, procedures, and internal control standards.
• Perform additional duties and special projects as assigned.

Inventory Compliance Specialist

• Produce sales gains, by providing customer service
• To meet or exceed Company Objectives in all individual statistics
• Open and close the store as required following the procedures per the Operations P&P Manual
• Provide support by giving feedback on areas of strength and opportunity while keeping in line with Company Objectives
• Maintain a professional appearance consistent with Dress Code Policy
• Assist in preparation of store schedules that provide proper store coverage and are within the Company guidelines for wage control
• Supervise Associates
• Participate in LIDS Training Programs, adhere to set goals

• Produce sales gains, by providing customer service
• To meet or exceed Company Objectives in all individual statistics
• Learn to provide consistent, documented appraisal of an associate’s sales performance
• Provide support by giving feedback on areas of strength and opportunity while keeping in line with Company Objectives
• Adhere to current visual guidelines includes: proper merchandising, signage and store cleanliness
• Maintain a professional appearance consistent with Company Dress Code Policy

• Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
• Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present.
• Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager.
• Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
• Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g. company dress code, etc.)
• Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is not present.
• Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up.
• Assist in recruiting and training store personnel on proper store operations and procedures.
• Encourage store associates’ direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property.
• Lead, execute and assist Selling 101 strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
• Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
• Ensure every customer is offered the opportunity to participate in Lids’ membership programs or special offers when live in-store through employee education.
• Adhere to current visual guidelines includes: proper merchandising, signage and store cleanliness.
• Maintain a professional appearance consistent with Company Dress Code Policy.

• Produce sales gains by providing customer service
• Meet or exceed Company Objectives in all individual statistics
• Provide consistent, documented appraisal of an associate’s sales performance
• Provide feedback on areas of strength and opportunity while keeping in line with Company Objectives
• Adhere to current visual guidelines includes proper merchandising, signage and store cleanliness
• Maintain a professional appearance consistent with Company Dress Code Policy
• Protect Company assets within guidelines of LIDS Retail policies
• Assist in preparation of store schedules
• Manage store inventory including receiving and transferring products
• Support and adhere to all LIDS policies and procedures

• Produce sales gains, by providing customer service.
• Learn to provide consistent, documented appraisal of an associate’s sales performance.
• Provide support by giving feedback on areas of strength and opportunity while keeping in line with Company Objectives.
• Adhere to current visual guidelines includes: proper merchandising, signage and store cleanliness.
• Maintain a professional appearance consistent with Company Dress Code Policy.

• Produce sales gains, by providing customer service.
• To meet or exceed Company Objectives in all individual statistics.
• Learn to provide consistent, documented appraisal of an associate’s sales performance.
• Provide support by giving feedback on areas of strength and opportunity while keeping in line with Company Objectives.
• Adhere to current visual guidelines includes: proper merchandising, signage and store cleanliness.
• Maintain a professional appearance consistent with Company Dress Code Policy.

Financial Planning and Analysis

• Lead the implementation and configuration of Dynamics 365 Finance modules, including AP, AR, GL, Treasury Automation, Tax, and Cost Accounting
• Apply working knowledge of SCM modules—Inventory, Advanced Warehouse, Procurement, Sales & Marketing—to support improved business processes
• Partner with stakeholders to own and deliver all functional design documentation, including requirements, process flows, solution design, security updates, decisions, and open issues
• Follow Microsoft D365 F&SCM roadmap and stay up to date with industry best practices and emerging features in Dynamics 365 Finance
• Conduct detailed gap analysis and recommend solutions to meet business needs
• Perform system testing, data migration, and end-user training to ensure successful deployments
• Provide thought leadership and guidance to stakeholders on process improvements and system optimizations
• Communicate effectively with all organizational levels, ensuring clarity and alignment with the business
• Provide deep domain expertise in finance modules to finance personnel at the organization and scrum team
• Leads requirements analysis, solution design as the product owner identifies backlog items and grooms them with the business teams
• Identify risks or gaps in feature knowledge early in process that may cause timing delays for Functional design period and/or outsourcing for additional expertise
• Collaborate with the technical team (architect and developers) and testing team to ensure the test strategy is sound and documented well
• Work with Product Owner to build visual diagrams of the overall solution to promote transparency amongst the team
• Facilitate conversations with the technical team to support TDD creation and development efforts
• Follow up on any questions the technical team has during the hand-off from functional team to technical team during SDLC process
• Think through downstream & cross functional implications of features and bring risks to the product owner and technical architect during the design process
• Facilitate UAT review and demonstrate functionality to business stakeholders to ensure alignment and approval of new features
• Design bug solutions as assigned by product owner and coordinate with technical team to deliver solutions as assigned by product owner
• Coordinate with similar role on other squads amongst the IT department to ensure aligned practices within squads
• Develop a written document for feature release to production that includes strategy of any data migration, configuration updates, and solution validation and support to ensure a smooth rollout of feature in Production
• Ensure delivered solutions adhere to best practices and standards
• Contribute to backlog refinement and prioritization with technical insights
• Facilitate knowledge sharing and skill development within the team

D365 Finance Functional Expert

• Produce sales gains by providing customer service
• Meet or exceed Company Objectives in all individual statistics
• Provide support by giving feedback on areas of strength and opportunity
• Adhere to current visual guidelines including proper merchandising, signage, and store cleanliness
• Maintain a professional appearance consistent with Company Dress Code Policy
• Protect Company assets within guidelines of LIDS Retail policies
• Assist in preparation of store schedules
• Accurately manage store inventory including receiving, transferring, and conducting product counts