Lids

Sales

• Generate revenue
• Achieve revenue growth through customer service
• Meet or exceed company goals in all individual statistics
• Engage in store maintenance according to current visual guidelines
• Maintain a professional appearance in accordance with the dress code

Part-Time Sales Associate

Manager

• Act as Manager on duty for employee scheduling issues, customer complaints, etc.
• Manage store associates through thorough use of LIDS Training Programs
• Contribute to a respectful and inclusive team environment
• Lead, execute, and assist Selling 101 strategy to achieve KPIs and deliver exceptional customer service
• Effectively manage cash and prepare store for inventory audits

Assistant Store Manager

• Produce sales gains by providing customer service.
• Learn to provide consistent, documented appraisal of an associate’s sales performance.
• Provide support by giving feedback on areas of strength and opportunity.
• Adhere to visual guidelines including proper merchandising and store cleanliness.
• Protect company assets and assist in preparation of store schedules.
• Support and adhere to all company policies, procedures, and guidelines.

• Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
• Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present.
• Lead, execute and assist Selling 101 strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
• Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
• Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ).

• Produce sales gains, by providing customer service.
• Learn to provide consistent, documented appraisal of an associate’s sales performance.
• Provide feedback on areas of strength and opportunity.
• Adhere to current visual guidelines including proper merchandising, signage, and store cleanliness.
• Maintain a professional appearance consistent with Company Dress Code Policy.
• Protect Company assets within guidelines of LIDS Retail policies.
• Assist in the preparation of store schedules.
• Accurately manage store inventory including receiving, transferring, and conducting product counts.
• Open and close the store as required following procedures per the Operations P&P Manual.
• Supervise Associates and participate in recruitment and training.

• Produce sales gains, by providing customer service.
• Learn to provide consistent, documented appraisal of an associate’s sales performance.
• Maintain a professional appearance consistent with Company Dress Code Policy.
• Open and close the store as required following the procedures per the Operations P&P Manual.

Assistant Store Manager, Part-Time

• Produce sales gains, by providing customer service.
• Adhere to current visual guidelines includes: proper merchandising, signage and store cleanliness.
• Maintain a professional appearance consistent with Company Dress Code Policy.
• Assist in recruiting and training store personnel on proper store operations and procedures.

Assistant Store Manager, PT

• Produce sales gains, by providing customer service.
• Learn to provide consistent, documented appraisal of an associate’s sales performance.
• Control Expenses and protect Company assets.
• Supervise Associates and participate in training programs.
• Assist in recruiting and training store personnel.

• Produce sales gains by providing customer service.
• Meet or exceed Company Objectives in all individual statistics.
• Provide support by giving feedback on areas of strength and opportunity while keeping in line with Company Objectives.
• Adhere to current visual guidelines includes: proper merchandising, signage and store cleanliness.
• Maintain a professional appearance consistent with Company Dress Code Policy.
• Protect Company assets within guidelines of LIDS Retail policies.
• Assist in preparation of store schedules.
• Follow all policies to accurately manage store inventory including receiving, transferring, completing price changes and conducting product counts.
• Open and close the store as required following the procedures.

• Produce sales gains by providing customer service
• Learn to provide consistent appraisal of an associate’s sales performance
• Adhere to visual guidelines and maintain store cleanliness
• Assist in preparation of store schedules and manage inventory accuratly
• Supervise associates and participate in training programs

• Produce sales gains, by providing customer service.
• Learn to provide consistent, documented appraisal of an associate’s sales performance.
• Provide support by giving feedback on areas of strength and opportunity while keeping in line with Company Objectives.
• Maintain a professional appearance consistent with Company Dress Code Policy.

• Manage the store’s hiring strategy, including planning needs, recruitment strategy, projected turnover, and leaves of absence.
• Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
• Lead and execute Selling 101 strategy to achieve key performance indicators (KPIs), sales target and deliver exceptional customer service.
• Manage team’s compliance within the scheduling and payroll process to align with policies, procedures, budgets, and applicable law.
• Drive overall store product strategy, including supervision and oversite of receiving, processing, merchandising, and exiting through purchase or transfer.

Store Manager

• Produce sales gains, by providing customer service
• Meet or exceed Company Objectives in all individual statistics
• Provide consistent, documented appraisal of an associate’s sales performance
• Provide support by giving feedback on areas of strength and opportunity while keeping in line with Company Objectives
• Adhere to current visual guidelines, including proper merchandising, signage and store cleanliness
• Maintain a professional appearance consistent with Company Dress Code Policy
• Assist in preparation of store schedules that provide proper store coverage and are within the Company guidelines for wage control
• Open and close the store as required following the procedures per the Operations P&P Manual

• Partner with marketing and brand teams to coordinate influencer and collaborator partnerships tied to product launches and storytelling.
• Support execution of the Lids hyper local initiative across targeted markets including product development, localized storytelling, and community partnerships.
• Lead and execute social media strategy exclusively for Lids HD across all relevant platforms.
• Develop campaigns and content strategies that promote product launches, brand initiatives, and cultural storytelling tied to Lids HD.
• Drive follower growth, engagement, and brand advocacy across Lids HD social channels.
• Manage influencer relationships, product gifting, and seeding strategies to support brand visibility and product launches.
• Oversee planning, content calendars, reporting, and optimization across Lids HD social platforms.
• Partner cross functionally with merchandising, marketing, brand, and operations teams to align product storytelling and campaign execution.
• Manage budgets tied to social initiatives while monitoring performance and return on investment.
• Meet ongoing deadlines in a fast paced marketing environment.

Manager, Fashion Headwear

• Manage the store’s hiring strategy
• Assist the market’s Authorized Trainer in coordinating onboarding
• Engage team members by creating a fun and productive environment
• Drive team engagement by ensuring team members are provided recognition
• Lead and execute Selling 101 strategy to achieve key performance indicators (KPIs)
• Resolve customer feedback and address issues in the moment
• Manage team’s compliance within the scheduling and payroll process
• Drive overall store product strategy