Lids

Assistant Store Manager

Lids

full-time

Posted on:

Location Type: Office

Location: Aventura • Florida • United States

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Salary

💰 $16 - $18 per hour

Job Level

Junior

About the role

  • Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
  • Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present.
  • Lead, execute and assist Selling 101 strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
  • Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
  • Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ).

Requirements

  • High school diploma or equivalent plus one year relative experience.
  • Established ability to produce sales results while minimizing loss.
  • Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
  • Ability to work unsupervised.
Benefits
  • Paid Time Off
  • Health
  • Vision
  • Dental
  • 401(k)
  • Monthly store sales bonuses
  • 40% employee discount
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
interpersonal skillscommunication skillsleadershipproblem-solvingcustomer service
Certifications
high school diploma or equivalent