Assistant Store Manager
Lids
full-time
Posted on:
Location Type: Office
Location: Kelowna • Canada
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Job Level
About the role
- Act as Manager on duty for scheduling issues and customer complaints
- Manage store associates using LIDS Training Programs and regular follow-ups
- Administer progressive steps of discipline in absence of Store Manager
- Create a fun and productive environment aiding understanding of team work towards company objectives
- Ensure compliance of established company policies and maintain respectful workplace
- Lead execution of Selling 101 strategy to meet KPIs and deliver customer service
- Resolve customer issues, ensuring every customer is offered Lids’ membership opportunities
- Maintain store technology, facilities, and accurate financial handling
- Protect company assets according to LIDS retail policies
Requirements
- High school diploma or equivalent plus one year relative experience
- Established ability to produce sales results while minimizing loss
- Strong interpersonal skills and the ability to communicate verbally in a clear professional manner
- Ability to operate a computer, as well as maneuver relative software programs
- Ability to lift up to 50 pounds
- Ability to climb a ladder and work with hands overhead
- Standing required for up to 100% of the work time
- Ability to work unsupervised.
Benefits
- Monthly store sales bonuses
- 40% employee discount
- Paid Time Off
- Health insurance
- Vision insurance
- Dental insurance
- 401(k)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales resultsfinancial handlingcustomer servicestore managementdiscipline administrationteamworkLIDS Training Programscompliancetechnology maintenancelifting (up to 50 pounds)
Soft Skills
interpersonal skillscommunicationleadershipproblem-solvingteam buildingcustomer resolutionorganizational skillsindependenceprofessionalismadaptability
Certifications
high school diploma or equivalent