Liberty

Operations Coordinator

Liberty

full-time

Posted on:

Location Type: Office

Location: Apple Valley • California • United States

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Salary

💰 $24 - $36 per hour

About the role

  • Monitors, controls and reschedules MDT workload as appropriate; read all system generated reports and makes preparations for next day operations.
  • Generates reports on completed, closed, cancelled and aging service orders.
  • Efficiently dispatches services orders and work orders to operations staff based on schedules provided by Supervisors.
  • Provides general administrative support within Operations.
  • Monitors, schedules, and processes ITRON meter reading routes as needed, serve as a backup to Meter Data Coordinator.
  • Assign priorities to calls and schedules orders for appropriate personnel.
  • Works closely with Operation Supervisors to add controls within the locate process.
  • May prepare, distribute and maintain daily line locates.
  • Generates and maintains various logs and reports on a daily, weekly and monthly basis.
  • Investigates measurement errors and coordinates adjustments.
  • Assists personnel by communicating pertinent data and other information related to various situations.

Requirements

  • High school diploma or equivalent; associates degree preferred.
  • Minimum of two years experience in customer service or closely related field will be considered; utility experience a plus.
  • Requires the ability to communicate with internal and external customers in order to obtain and/or provide basic facts using by phone, email, and letter.
  • Requires the ability to perform basic mathematical skills (add, subtract, multiply, and divide).
  • Requires proficient computer skills for data entry, reporting, reference and/or retrieval of tasks.
  • Requires proficiency in Microsoft office (Excel, Outlook, and Word).
Benefits
  • Collaborative environment with a genuine flexible working policy
  • 401k Plan with matching
  • Share purchase/match plan
  • Leadership Development Program
  • Volunteer paid days off
  • Employee Assistance Program
  • Achievement fund
  • Free parking
  • Variety of Health & Wellness programs
  • Discount and Perks program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data entryreport generationmathematical skillsservice order managementmeter readinglog maintenancemeasurement error investigation
Soft Skills
communicationcustomer serviceorganizational skillsprioritizationadministrative support
Certifications
high school diplomaassociates degree