Liberty Mutual Canada

Manager

• Establish the pillars of AI-ready data—trusted quality, standardized schemas, observability, rich metadata, and lineage—and implement practical tagging/labeling
• Leverage the AI-ready data to deliver new unified insights in the form of dashboards and deep dive analysis presented to senior leadership; turning analysis into clear recommendations and accountable actions.
• Prioritize and sequence initiatives to deliver rapid wins while building durable foundations, balancing immediate fixes with long-term solutions to maintain speed and focus
• Identify, prioritize, and eliminate the highest-impact data quality gaps—implementing targeted controls and continuous monitoring to prevent recurrence.
• Lead the working team, clarifying needs, priorities, timelines, and delivering outcomes across multiple projects and workstreams.
• Serve as the main point of contact for Canada data quality initiatives, setting priorities and communicating progress to stakeholders and leadership
• Own the data unification roadmap to enable quote-to-claim connectivity and insights
• Build and maintain documentation, data dictionaries, business glossaries, and lineage; champion governance and stewardship by codifying ownership and scalable processes
• Act as a liaison between Canada’s data strategy and others in the GRS data office to align to existing initiatives and north star architecture
• Mentor/coach junior analysts or rotational analysts to develop skills and elevate team performance.

Senior Manager, Analytics

Analyst

• Lead distribution and client analytics for Canada, delivering broker and market insights by segment and geography using a mix of simple and complex models and other advanced analytics techniques to enable multi-line execution
• Build and launch tools to surface cross-sell opportunities for underwriters and enable smart re-use of broker-supplied data.
• Develop broker performance scorecards and benchmarking frameworks that provide actionable flow insights and inform planning
• Partner with underwriting and distribution leadership to help make Liberty Mutual the carrier of choice across our broker network through differentiated analytics
• Create unified client views that proactively illuminate needs and support stronger account planning and relationship management.
• Leverage the scale and proven approaches of our US business to adapt and deploy similar analytics in Canada, tailored to local market dynamics.
• Synthesize and share insights with senior leadership through executive presentations and recurring readouts, turning analysis into clear recommendations and accountable actions

Senior Analyst, Advanced Analytics

Insurance

• Act as administrative support for the claims department, including but not limited to claims programs, maintaining inboxes, reporting, and closing letters.
• Responsible for ensuring all new claims are set-up correctly in various systems depending on the claim type, including policy information, coverage, insurer and loss details.
• Responsible for ensuring all correspondence including follow up emails and responses are completed in a timely manner with insured and brokers.
• Processing vendor payments.
• Liaison with Underwriting as required.
• Complete all other administrative and service duties within the claims department as assigned.

Associate Claims Specialist

Actuary

• Assist senior actuary staff with various responsibilities and functions while learning actuarial theories and procedures.
• Help design and build models, tools, applications, systems, and platforms for actuarial and data science analytical work.
• Data extraction from various sources and systems and manipulate the data: Moderately complex calculations.
• Work with very detailed insurance data: premium and loss data, exposure data, and financial data.
• Calculate premium rate changes, exposure changes, loss development factors, and other quantities.
• Produce reports and high-quality exhibits graphs, tables etc. for senior actuarial and business use.
• Actuarial Pricing and Profitability Studies for individual accounts and entire portfolios.
• Quarterly Actuarial Loss Reserving and year end analysis: Work with Loss Development Triangles.
• Financial Modeling, Financial Plan, and Scenario Stress Testing.
• Build pricing tools and pricing models.
• Work with loss models, frequency and severity distributions, aggregate loss distributions, simulations, time series, correlation and covariance, parameter estimation, model best fit, etc.
• Be able to build and develop programming models that start with basic data and follow the conceptual path to a business objective.

Actuarial Co-Op Student, 4 Month Co-op

• Support data evaluation: collect, organize, and input data into pricing models for new submissions and account renewals to support the data assessment process.
• Account analysis: perform preliminary risk, claims, and coverage analyses to assist underwriters in their decision-making.
• Workflow management: oversee workflows for mid- to complex-level accounts, from approval through policy issuance, ensuring compliance guidelines and documentation standards are met.
• Service coordination: respond promptly to service requests, providing support to underwriters and agents/brokers to facilitate smooth communication and service delivery.
• Policy processing: handle rating requests and issue policies, conduct audits, prepare endorsements, and process cancellations for commercial insurance policies quickly and accurately.
• Adherence to procedures: follow standard operating procedures and detailed processing instructions to ensure quality control and compliance across all tasks.
• Collaboration: work closely with multiple profit centers and business partners to improve service delivery and foster a team-oriented environment.

Account Analyst, Underwriting Support

Underwriter

• Data Evaluation Support: Gather, organize, and enter data into pricing models for new submissions and renewal accounts to assist in the data evaluation process.
• Analysis of Accounts: Perform preliminary analyses of exposure, loss, and coverage to assist underwriters in their decision-making processes.
• Workflow Management: Oversee the workflow for moderate to complex accounts from clearance through policy issuance, ensuring adherence to compliance guidelines and documentation standards.
• Service Coordination: Respond promptly to service requests, providing support to underwriters and agents/brokers to facilitate seamless communication and service delivery.
• Policy Processing: Process rating requests and issue policies, audits, endorsements, and cancellations for commercial lines of business in a timely and accurate manner.
• Adherence to Procedures: Follow standard operating procedures and detailed processing instructions to maintain quality control and compliance across all tasks.
• Collaboration: Work collaboratively with multiple profit centers and business partners to enhance service delivery and foster a team-oriented environment.

Underwriting Support – Account Analyst

• Champion and model our Liberty values and Guidelines for Inclusion to drive market leading culture and ensure positive employee engagement.
• Provide mentorship and guidance to underwriters across Canada on both a portfolio and referral basis. Develop the underwriting team’s product line and technical knowledge across general liability, excess casualty and umbrella.
• Support the implementation and maintenance of underwriting guidelines, appetite clarity, rating/pricing standards, pricing model validation and training materials.
• Monitor frameworks for underwriting decisions (e.g., desirability / appetite, referrals, technical assessments) and recommend improvements, as needed.
• Regularly evaluate Portfolio performance, working with underwriting, actuarial and claims leaders to identify drivers of performance, risks, and opportunities.
• Synthesize and translate findings from Portfolio evaluations to regularly cascade product-related trends across the Underwriting team.
• Support the Casualty Executive Underwriting Officer with Canadian product maintenance and manuscript creation.
• Drive a culture of underwriting excellence and data-driven decision making across underwriting teams.
• Leverage innovative analytic tools including generative AI to improve the selection of risk, ease of doing business, and to drive efficiency.
• Keep abreast of industry and product trends, regulatory changes, and the competitive landscape to shape the Portfolio strategy.
• Collaborate with other Global Risk Solutions (GRS) stakeholders to share best practices and leverage knowledge / expertise for the advancement of the business.
• Perform special projects and other duties to assist in ensuring the success of the Underwriting Division.

Senior Underwriting Officer, Primary & Excess Liability

Executive Assistant

• Own SLT calendars, prioritize meeting requests, resolve conflicts, prepare agendas and pre-reads, and manage virtual/in‑person logistics and AV support. Capture action items and drive follow-up.
• Screen and prioritize email and calls, draft and edit executive correspondence and presentations, and liaise with direct reports and cross-functional partners.
• Track SLT priorities and project deliverables, coordinate stakeholders to remove blockers, prepare reports and budget materials, and maintain organized records.
• Plan complex travel itineraries, manage last-minute changes, process expenses, and coordinate team meetings, off-sites and executive events.
• Provide guidance and backup to other administrative staff and serve as a professional point of contact for internal and external stakeholders. Assist with onboarding processes for executives, ensuring smooth transitions.
• Other duties as assigned

Risk

• Lead and manage a team of risk consultants and engineers to improve underwriting results through expert technical support.
• Establish and monitor performance metrics to ensure the effectiveness and efficiency of the risk control services team.
• Engage with brokers and clients to understand their needs and drive tailored risk management solutions.
• Collaborate with internal stakeholders and external stakeholders to enhance market position.
• Maintain effective partnerships with Canadian underwriting, actuarial, and claims; and risk services global partners.

Risk Control Services Leader

• Production et souscription d’un portefeuille assigné de nouvelles affaires et de renouvellements, incluant la négociation des termes et conditions des polices.
• Recherche, collecte et analyse des informations des dossiers, incluant une analyse technique approfondie des comptes EIL, afin de déterminer l’adéquation du risque.
• Établir et maintenir des relations avec les courtiers pour faciliter la commercialisation des produits Liberty, y compris une implication directe dans les initiatives clés des courtiers et les visites de vente.
• Collaborer avec les autres lignes d’affaires de Liberty pour tirer parti des opportunités d’affaires multi-produits.
• Travailler étroitement avec les collègues EIL et les gestionnaires/chefs de produit afin d’assurer la cohérence avec les protocoles de souscription et les stratégies de produit.
• Participer aux événements pertinents parrainés par l’industrie ou les associations pour accroître la visibilité de Liberty dans le domaine EIL.
• Favoriser l’innovation des processus afin de simplifier le processus de tarification et d’accroître l’efficacité de l’équipe.
• Exécuter toute autre tâche assignée selon les besoins.

Souscripteur(trice) Adjoint(e), RE

Accounts Payable

• Posts invoices and payments to Accounts Payable system in a timely and accurate manner ensuring expenses are charged to proper departments and accounts; responds to all vendor inquiries.
• Reviews expense accounts and reimbursements filed by employees on Concur to ensure completeness, accuracy and proper approval.
• Prints claims cheques and coordinates with the Claims department regarding supporting documentation attached to claims cheques; returns canceled cheques and stop payment requests.
• Processes EFT and Wire Payments for Claims, Vendors and as requested.
• Proactively recommends and presents process improvements to Manager, Finance Operations for review and implementation.
• Provides documentation and explanations as requested by auditors for audit/SOX.
• Prepares standardized and ad hoc reports with accuracy under minimal guidance.
• Participates in month end closing for Accounts Payable including expense coding analysis and prepares expense analysis.
• Supports financial reconciliation including data management, analysis and reporting.
• Follows risk management and quality compliance processes including OFAC and attestation; participates in quarterly attestation testing to validate Treasury Operational controls.
• Identifies, develops and maintains efficient, cost effective processes, controls and data management.
• Provides excellent customer service to all stakeholders and participates in department or cross-functional projects of moderate to complex scope.

Accounts Payable Coordinator

• Souscrire et assurer la croissance rentable d’un portefeuille d’assurance de dommages dans la région du Québec
• Gérer un portefeuille de nouveaux contrats et de renouvellements (multirisque, responsabilité civile générale, complémentaire, automobile, biens)
• Gérer les relations avec les principaux courtiers partenaires, clients et prospects assignés
• Collaborer avec les équipes internes (gestion des risques, actuariat, réclamations) pour appuyer la tarification et la sélection des risques
• Maintenir un pipeline de prospects de qualité par marketing ciblé, vente croisée et accroissement des comptes
• Veiller à la sélection des risques, évaluation, définition de conditions, documentation et conformité aux lignes directrices de souscription
• Collaborer et gérer des solutions de compte multi-catégories en mettant en évidence les facteurs de différenciation
• Contribuer à l’amélioration des processus de souscription et adopter de nouveaux systèmes et processus
• S’engager dans l’apprentissage continu (événements sectoriels, séminaires, cours)
• Rapporter à Vice-Président Adjoint, Directeur Souscription
• Autres tâches et projets assignés