Li-Cycle

Solutions Consultant

Li-Cycle

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

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Salary

💰 $110,000 - $130,000 per year

About the role

  • Partner with Account Executives during discovery to understand client business needs, research methodologies, and strategic priorities.
  • Translate client challenges into tailored platform solutions, showing how the company’s SaaS offering supports market research, CX/UX studies, and audience engagement.
  • Deliver engaging product demos, proofs of concept (POCs), and proposals aligned with customer goals.
  • Develop and present customized solution architectures, data flows, and integrations with clients’ existing systems (e.g., CRM, analytics tools).
  • Support RFP/RFI responses and provide domain expertise in research design, automation, and insight generation.
  • Maintain a deep understanding of the company’s platform capabilities, APIs, integrations, and research tools (e.g., survey automation, community management, qualitative modules).
  • Work with Product Management to provide field feedback and influence roadmap prioritization.
  • Assist in onboarding new customers by ensuring seamless handoff to Implementation or Success teams.
  • Advise clients on research best practices (quantitative and qualitative), data collection methods, and automation of insight processes.
  • Create and deliver solution playbooks, use cases, and ROI analyses demonstrating the business impact of insights programs.
  • Serve as a trusted advisor, helping prospects modernize how they collect and act on customer and market feedback.

Requirements

  • 3–7 years of experience in Solutions Consulting, Pre-Sales Engineering, or Research Consulting within a SaaS or insights-tech company.
  • Strong understanding of market research methodologies (surveys, communities, panels, qualitative insights, etc.).
  • Experience working with enterprise clients in industries such as retail, technology, financial services, or healthcare.
  • Technical proficiency with SaaS platforms, APIs, data integrations, and visualization tools.
  • Excellent communication, storytelling, and presentation skills—comfortable in front of both business and technical audiences.
  • Bachelor’s degree in Marketing, Business, Psychology, or related field; advanced degree (MBA, MS in Marketing Research) a plus.
Benefits
  • Comprehensive Health Coverage: Medical, dental, and vision insurance plans
  • 401(k) with Company Match: Plan for your future with our retirement savings program
  • Equity Purchase Option: Participate in Fuel Cycle’s long-term success
  • Flexible Work Schedule: Empowering you to balance life and work
  • Generous Time Off:
  • 15 vacation days and 7 sick days per year
  • 12 company holidays
  • 4 floating holidays/recharge days to rest or celebrate what matters to you
  • Paid Parental Leave: Time to bond with your growing family
  • Monthly Internet & Phone Stipend: Support for remote work setup
  • Wellness & Lifestyle Perks: Access to tools like Rightway (healthcare navigation), Headspace (mental wellness), Peloton (fitness), and more.
  • Team Connection Perks:
  • Weekly community lunches, refreshments, and snacks at our LA & NY headquarters
  • Pet-friendly office environments
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SaaSmarket research methodologiesdata integrationsAPIsdata visualizationresearch designautomationinsight generationsolution architectureproofs of concept
Soft Skills
communicationstorytellingpresentationclient advisorycollaborationproblem-solvingcustomer engagementstrategic thinkingadaptabilityrelationship building
Certifications
Bachelor’s degreeMBAMS in Marketing Research