Li-Cycle

Senior Research Manager

Li-Cycle

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

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Salary

💰 $85,000 - $110,000 per year

Job Level

Senior

About the role

  • Help translate business inquiries into comprehensive market research plans, utilizing our internal platform to design and program research instruments.
  • Design and program research instruments (utilizing multiple methodologies, both qualitative and quantitative within the community) to answer research and business objectives.
  • Assure data accuracy and relevance to objectives at every step in the project process to ensure the data is both internally consistent and demonstrates face validity.
  • Load, test, and proofread all research surveys and content on staging before posting live to production.
  • Learn and become an expert user of the Fuel Cycle Research Engine platform to execute research projects efficiently and effectively.
  • Lead and mentor junior market research team members (RM/SRA), ensuring high-quality deliverables and adherence to timelines.
  • Participate in training, coaching, performance management, and support to continuously enhance team skills and market research acumen.
  • Efficiently manage time to coordinate and execute project components for multiple projects.
  • Prioritize tasks, communicate effectively, and remain flexible to meet client needs.
  • Assist in project scoping, cost estimations, and client communication in support of Senior Research Leads.
  • Ensure all project components are executed within scope contract and/or project proposal, and all timelines for met.
  • Collaborate with cross-functional teams (community management, programming and data processing teams, Customer Experience) to deliver all project components in a high quality, timely manner.
  • Assist with daily moderation of research activities in the communities and extract insights. Oversee data collection and ensure quotas are met and data quality is achieved.
  • Serve as the primary market research point of contact for your assigned clients, facilitating complex conversations and communications related to project design, analysis, and unexpected challenges.
  • Ensure client satisfaction by delivering high-quality market insights and managing client expectations.
  • Analyze data and develop insightful results or “story” that addresses business objective in a clear and concise, visually appealing format.
  • Utilize advanced data analysis techniques to interpret research findings and generate recommendations.
  • Prepare and present reports summarizing research findings and recommended actions.

Requirements

  • Bachelor’s degree in a related field
  • At least 5 years of prior market research experience (preferably with a research vendor company), with a track record of successful research initiatives.
  • A minimum of 2 years of staff management experience in market research.
  • A minimum of 3 years of client relationship management experience.
  • Proficiency in survey design, statistical analysis, and qualitative data interpretation.
  • Strategic thinker with a passion for market research.
  • Proficiency in market research tools and statistical software (such as SPSS, SAS, Qualtrics, and/or Alchemer).
  • Proficiency in Excel, PowerPoint, and Outlook is required.
  • Attention to detail and ability to prioritize tasks and contribute to multiple projects simultaneously.
  • Ability to work effectively in a fast-paced and dynamic environment.
  • Self-motivated, flexible, and organized.
  • Capable of working independently and within teams.
  • Excellent interpersonal, problem-solving and project management skills.
  • Excellent verbal and written communication skills.
Benefits
  • Comprehensive Health Coverage: Medical, dental, and vision insurance plans
  • 401(k) with Company Match: Plan for your future with our retirement savings program
  • Equity Purchase Option: Participate in Fuel Cycle’s long-term success
  • Flexible Work Schedule: Empowering you to balance life and work
  • Generous Time Off:
  • 15 vacation days and 7 sick days per year
  • 12 company holidays
  • 4 floating holidays/recharge days to rest or celebrate what matters to you
  • Paid Parental Leave: Time to bond with your growing family
  • Monthly Internet & Phone Stipend: Support for remote work setup
  • Wellness & Lifestyle Perks: Access to tools like Rightway (healthcare navigation), Headspace (mental wellness), and more
  • Team Connection Perks:
  • Weekly community lunches, refreshments, and snacks at our LA & NY headquarters
  • Pet-friendly office environments
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
market researchsurvey designstatistical analysisqualitative data interpretationdata analysis techniquesdata collectionproject managementdata accuracydata qualityclient relationship management
Soft Skills
strategic thinkingattention to detailtime managementflexibilityself-motivationorganizationinterpersonal skillsproblem-solvingcommunication skillsteam collaboration