LGH UK

Administration

• Collaborate with the team to ensure all entities meet ISO requirements and adhere to company processes
• Manage contracts in a timely and accurate manner to avoid credits
• Review and action completed pick lists; produce accurate delivery paperwork in real time
• Chase internal and external transport suppliers for PODs to enable timely invoicing
• Raise collection notes at point of off-hire and proactively address outstanding collections and returns
• Complete off-hires and close contracts in real time; review and resolve outstanding damage and lost quotes
• Ensure contracts are available for weekly and monthly invoicing and bill customers as per specific invoicing requirements
• Produce weekly on-rent reports and share with customers; support the Hire Desk team to meet/exceed SLAs and answer calls when needed
• Address and resolve queries promptly; collaborate with Operations & IT on Liftware maintenance and participate in stock-taking
• Identify and report opportunities for process and system improvements to enhance customer experience
• Produce parts and servicing quotes/orders with Workshop teams and produce accurate test certifications for customer-owned kit
• Undertake other tasks and responsibilities demonstrating flexibility and adaptability

Hire Desk Administrator

Engineer

• Onderhoud, testen en certificatie van lierinstallaties en aanverwant materiaal
• Mogelijke inzet bij de storingsdienst voor onderhoud of herstellingen van lierapparatuur buiten reguliere werkuren
• Zorgen voor correcte administratieve afhandeling van werkzaamheden
• Medeverantwoordelijkheid voor orde en netheid in de werkplaats
• Alle andere taken die verband houden met de werkplaats
• Rapporteren aan de Service Centre Manager
• Werken voornamelijk in onze werkplaats in Antwerpen

Hire Desk Administrator

Workshop Engineer