Product Operations Manager, Clients
Alcumus
Salary
💰 $102,800 - $171,300 per year
Job Level
Mid-LevelSenior
About the role
- · Gathering, evaluating and understanding customer use cases · Creating processes and aligning and coaching the team to ensure customer needs are met · Leveraging and identifying metrics and data to track progress on customer needs and project budgets · Developing clear go-to-market launch plans through coordinated development with external, customer-facing teams · Driving key end-to-end lifecycle components, from planning to release. · Writing clear requirements for complex features or products
Requirements
- · Be a natural problem solver and able to take a lead in collaborating to resolve issues · Have the ability to interact professionally and effectively with internal and external customers. · Have experience in mentoring or training others and acting as a subject matter expert to guide colleagues · Have excellent verbal and written communication skills and be able to build relationships with customers and stakeholders · Be able to demonstrate excellent organizational skills when dealing with multiple priorities, and be able to think analytically · Be able to demonstrate product development knowledge, including developing related business cases, content, and product plans · Have demonstrated success in working with data scientists, data engineers, and LLM output evaluators - in addition to working with application engineers and architects · Have a Bachelors degree or equivalent experience
