LendingClub

Procurement

• Drive strategic sourcing, negotiation, and vendor management initiatives across LendingClub
• Lead complex procurement efforts, partnering closely with senior business stakeholders
• Oversee the full vendor lifecycle from category strategy and sourcing through contracting
• Ensure vendor engagements deliver measurable value, reduce risk, and support long-term business growth
• Apply advanced financial and analytical modeling to identify savings opportunities and track performance metrics
• Provide guidance and mentorship to procurement team members

Senior Procurement Manager

Business Operations

• Partner with executive and functional leaders to drive annual and quarterly planning
• Translate enterprise and business unit strategy into clear operating plans with defined milestones, owners, and success metrics
• Own the business operating cadence, including weekly and monthly reviews, executive readouts, and KPI dashboards
• Develop and maintain metrics that track business health across growth, profitability, efficiency, and risk
• Design and improve end-to-end business processes to support scale, speed, and compliance
• Serve as a key connector across Product, Engineering, Risk, Compliance, Legal, Marketing, and Operations
• Build and lead a high-performing Business Operations function over time

Director, Business Operations – Excellence

Operations

• Daily wire processing (incoming/outgoing, domestic/international)
• Ticket management and responses related to wire items
• Engaging with wire support teams to ensure that wires are properly processed, particularly international
• Support of partnership and other internal stakeholder needs related to wire items
• Transaction repair and control adherence as related to wire posting.
• Responding to Department email and fax requests, fielding questions
• Attending job-related meetings, seminars and training sessions as required
• Adhering to legal and procedural requirements of duties
• Ensuring full compliance with Wire related policies and procedures, including but not limited to, Bank Information Security, BSA/AML and Sanctions (OFAC).

Wire Transfer, Operations Processor

Strategy

• Develop, implement and handle credit risk strategies that involve elements of credit underwriting, pricing, loan amount assignment and verification based on an estimation of probability of default
• Design A/B tests to help understand risk return tradeoffs using hypothesis testing frameworks
• Craft automated dashboards to track KPIs around funnel conversion and strategy/portfolio performance; summarize and present findings to senior management
• Use analytical techniques to mine loan data, and convert findings into executions, including risk mitigation actions, pricing optimization and credit expansion opportunities, to optimize risk-adjusted revenue
• Expand existing set of data used in credit decisioning process by evaluating information; value of non-traditional data sources and by re-engineering use of existing data elements
• Work closely with technology teams to ensure new strategies are implemented accurately and as designed

Credit Strategy Manager

Marketing

• Architect and lead the end-to-end lifecycle marketing strategy across acquisition, onboarding, engagement, retention, and cross-sell
• Drive measurable impact on conversion rates, customer retention, and LTV
• Manage and mentor a growing team of lifecycle marketers and operators
• Oversee the development and launch of automated and manual campaigns across email, push, SMS, in-app channels
• Build sophisticated targeting strategies using behavioral, demographic, and transactional data
• Own a robust testing agenda across creative, messaging, and audience strategies
• Serve as a key stakeholder in product launches
• Define and track KPIs across lifecycle programs
• Lead the strategic use of Salesforce Marketing Cloud (SFMC) and other lifecycle tools

Senior Director, Lifecycle Marketing

Product Manager

• Define a compelling product vision and strategy for internal Operations platforms, workflows, and agent tools
• Translate operational pain points and business goals into an outcome driven roadmap grounded in impact
• Prioritize investments using clear success metrics, tradeoffs, and alignment with enterprise operational strategy
• Lead rigorous discovery to understand agent behavior, workflow inefficiencies, system gaps, and operational friction
• Validate solutions using research, prototyping, data, and experimentation
• Ensure every initiative has clear, measurable success criteria tied to operational performance (AHT, QA, productivity, accuracy, etc.)
• Drive delivery of internal tools and platform enhancements that materially improve agent efficiency, service quality, and operational scalability
• Partner with engineering and design to balance speed, technical feasibility, user experience, and long-term platform health
• Build strong product leadership capability and cultivate a culture of ownership, curiosity, and accountability
• Influence decisions across technology, data, operations, risk, compliance, and servicing to ensure alignment and platform scalability
• Communicate roadmap, priorities, progress, and results clearly to senior and executive stakeholders.

Director, Product Management – Operations

Business Development Rep

• Prospect for new LendingClub identified, high revenue potential accounts by building strong relationships with key influencers and decision makers.
• Participate in regional industry shows, meetings to drive interest in LendingClub.
• Additional focus on prospecting regional partnerships and DSO’s.
• Identify/anticipate attrition risks and work proactively to mitigate the risk and retain the relationships/business.
• Seek opportunities for growth in existing accounts and work within and/or outside of the sales organization to realize these opportunities.
• Develop general and client specific sales strategies based on territory reports and analysis to defend existing, high-producing clients, develop clients to increase revenue, and acquire new clients.
• Actively sell to an assigned territory with an expectation of being out in the field making calls to existing and new accounts approximately 3 days a week, heavy phone sales expectation to drive partnerships, relationships, and finance usage.
• Ability to work autonomously to effectively balance inside and outside sales calls.
• Take the initiative to follow-up on sales leads generated through marketing activities with the goal of getting the targeted practice to register for and utilize us as their primary patient financing provider.
• Pursue high potential value acquisition opportunities that have not necessarily responded to a specific marketing activity or calling efforts.
• Drive C-level relationships with large regional groups- influence and implement change to drive LC finance usage.
• Pursue and nurture partnership opportunities, work with internal management to determine future opportunities for LendingClub.
• Partner with Business Insights team to utilize reporting to effectively, manage your bandwidth by targeting pre-determined by LendingClub, opportunities that will deliver the maximum long-term value to the company.
• Conduct business reviews, webinars and one-on-one trainings for newly enrolling clients; identify clients with additional training needs due to events like staff turnover, limited presentation of financing, competition, etc.
• Share feedback regarding company products and services with marketing and senior management in quarterly business review platform.
• Collect and report competitive information and develop ways to minimize territory attrition and continue to acquire market share.
• Assist with and help resolve identified risk scenarios and client complaints as needed in a timely manner.
• When necessary, this position will require some travel and evening work.

Regional Business Development Manager

Director

• Generate incremental revenue through the acquisition of new National Account relationships
• Target new National Account prospects operating in the Home Improvement space for acquisition using multiple sources of data to triangulate on the best opportunities
• Engage prospects through a combination of targeted sales and marketing initiatives
• Identify key decision maker(s) in the financing purchasing decision and establish enduring relationships
• Employ a consultative sales approach to understand and assess the customer’s financing needs and position LendingClub as the primary solution versus the competition
• Oversee the execution of onboarding, including effective communication both internally and externally of the deal requirements
• Ensure adherence to contract terms and conditions and work to mitigate any discrepancies between account performance and agreement
• Maintain and increase revenue as the key point of contact for onboarded National Accounts
• Develop deep and robust relationships at multiple levels of the client’s organization through phone and face-to-face interaction
• Conduct periodic trainings and face-to-face Business Reviews with the client
• Oversee the update and distribution of weekly/monthly reports to ensure accounts receive timely and relevant information
• Act as the primary liaison when issues arise, providing clear and thoughtful communication to the client regarding the situation and timing of resolution
• Exhibit Sales Leadership
• Form relationships with relevant associations; attend industry tradeshows
• Understand market and competitive trends and provide thoughtful input into Sales and Marketing strategies based on these insights
• Act as subject matter expert on internal business development discussions to identify and prioritize enhancements or projects that will increase Lending Club value proposition, revenue and market share

Head of National Accounts Director – Home Improvement Financing

Account Manager

• Generate incremental revenue through the acquisition of new Partnership and Platform relationships
• Target new Partnership and Platform prospects operating in the Home Improvement space for acquisition using multiple sources of data to triangulate on the best opportunities
• Engage prospects through a combination of targeted sales and marketing initiatives
• Identify key decision maker(s) in the financing purchasing decision and establish enduring relationships
• Employ a consultative sales approach to understand and assess the customer’s financing needs and position LendingClub as the primary solution versus the competition
• Oversee the execution of onboarding, including effective communication both internally and externally of the deal requirements.
• Ensure adherence to contract terms and conditions and work to mitigate any discrepancies between account performance and agreement
• Maintain and increase revenue Partnership and Platform clients as the key point of contact
• Develop deep and robust relationships at multiple levels of a Partner’s or Platform’s organization through phone and face-to-face interaction
• Conduct periodic trainings and face-to-face Business Reviews with the client
• Oversee the update and distribution of weekly/monthly reports to ensure accounts receive timely and relevant information
• Act as the primary liaison when issues arise, providing clear and thoughtful communication to the client regarding the situation and timing of resolution
• Exhibit Sales Leadership
• Form relationships with relevant associations; attend industry tradeshows
• Understand market and competitive trends and provide thoughtful input into Sales and Marketing strategies based on these insights
• Act as subject matter expert on internal business development discussions to identify and prioritize enhancements or projects that will increase LendingClub value proposition, revenue and market share
• Help determine and develop the sales team structure
• Manage and drive sale team success in exceeding forecast and revenue generating KPI’s