Len The Plumber Heating & Air

Risk & Claims Manager

Len The Plumber Heating & Air

full-time

Posted on:

Location Type: Remote

Location: Remote • Maryland • 🇺🇸 United States

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Salary

💰 $130,000 per year

Job Level

SeniorLead

About the role

  • Develops and executes strategies to resolve claims and related litigation across Workers Compensation, Protection & Indemnity (P&I/Marine), Automobile Liability, Commercial Property, and General Liability.
  • Partners closely with HR, Finance, Safety, Operations, TPAs, brokers, legal counsel, and other external partners to review, investigate, and evaluate potential liabilities and damages.
  • Leads the assessment, monitoring, and management of insurable operational risks, identify loss drivers, and report trends to reduce claim frequency and severity.
  • Establishes claims processes and systems that deliver a consistent, high-quality experience for internal teams and external stakeholders.

Requirements

  • Bachelor's degree in Risk Management, Accounting, or Finance preferred; or equivalent experience/training.
  • 5-10 years of claims management (Auto, GL, Workers Comp) and safety experience.
  • Technical expertise in risk/insurance practices (claims, underwriting, brokering, or engineering training).
  • Strong understanding of property & casualty insurance concepts/terminology.
  • Business acumen with experience in large-organization claims/risk management or within an insurer, TPA, or brokerage.
  • Leadership skills: business partnering, negotiation, communication; proven project management.
  • Growth/digital mindset; ability to leverage technology to improve efficiency.
  • Integrity and sound judgment aligned with company values, policies, and regulations.
  • Valid drivers license.
  • Experience with self-insured organizations.
  • Supervisory experience in claims.
  • Professional certifications such as CPCS, CCA, CICP, CWCP, or ARM highly desired.
Benefits
  • Competitive base salary ($130,000)
  • Medical, Dental, Vision benefits
  • 401(k) with company match
  • Paid time off and holidays
  • Career growth in a rapidly expanding organization
  • Remote work with occasional travel

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
claims managementrisk managementunderwritingbrokeringproperty & casualty insuranceloss drivers assessmentclaims processesoperational risk managementsafety experiencelitigation resolution
Soft skills
business partneringnegotiationcommunicationproject managementintegritysound judgmentleadershipgrowth mindsetdigital mindsetcollaboration
Certifications
CPCSCCACICPCWCPARM
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