Len The Plumber Heating & Air

Risk

• Develops and executes strategies to resolve claims and related litigation across Workers Compensation, Protection & Indemnity (P&I/Marine), Automobile Liability, Commercial Property, and General Liability.
• Partners closely with HR, Finance, Safety, Operations, TPAs, brokers, legal counsel, and other external partners to review, investigate, and evaluate potential liabilities and damages.
• Leads the assessment, monitoring, and management of insurable operational risks, identify loss drivers, and report trends to reduce claim frequency and severity.
• Establishes claims processes and systems that deliver a consistent, high-quality experience for internal teams and external stakeholders.

Risk & Claims Manager