Leidos

People Operations Advisor

Leidos

full-time

Posted on:

Location Type: Hybrid

Location: Whiteley • United Kingdom

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Be the first point of contact for HR queries and requests from across the business via the shared mailbox.
  • Be responsible for the shared HR email Inbox, triage and action queries.
  • Logging cases and trends to maintain statistics on service type and process times for process improvements.
  • Follow best practice to ensure standardisation of query answering is maintained.
  • Works in partnership with P&C Team to present a seamless one team approach.
  • Ensuring the specific HR systems (Workday & Deltek) are maintained and updated appropriately.
  • Deliver effective and efficient operational HR support, providing first line advice and guidance to all employees and Managers.
  • Responsible for maintenance of accurate and updated employee files.
  • Work with Team Lead to update policies and procedures in line with recent legislation updates.
  • Provide HR Business Partner support, particularly with note taking and administration with Employee Relations cases.
  • Update spreadsheets with data to feed the reporting dashboards for standardised monthly reporting requirements.
  • Administer all monthly Payroll activities on time, every time.

Requirements

  • Proven professional customer focused experience.
  • Ability to handle customer queries in a proactive, efficient and friendly way.
  • Excellent verbal and written communication skills.
  • Experience of working in a similar HR environment desirable.
  • Have a passion for process improvement and personal development.
  • Excel, Word and PowerPoint knowledge.
  • Workday knowledge is preferred.
  • General analytical and problem solving interest and skills with great attention to detail.
  • Ability to handle complex information and prioritisation of workload.
  • Interest in pursuing or currently pursuing CIPD preferred.
Benefits
  • Contributory Pension Scheme
  • Private Medical Insurance
  • 33 days Annual Leave (including public and privilege holidays)
  • Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme)
  • Flexi-Time Working
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisprocess improvementpayroll administrationemployee relationscase loggingreportingpolicy updatingquery triageHR support
Soft Skills
customer focuscommunicationproblem solvingattention to detailproactive approachteam collaborationtime managementadaptabilityinterpersonal skills
Certifications
CIPD