Lead Digital/Technical Product Manager – Customer Identity and Access Management
USAA
Case Manager Supervisor
Leidos
full-time
Posted on:
Origin: • 🇺🇸 United States • Arizona, California, Colorado, Idaho, Montana
Visit company websiteSalary
💰 $89,700 - $162,150 per year
Job Level
SeniorLead
About the role
- Oversees day-to-day operations of the SAIL case management team, provides clinical supervision, and ensures continuous improvement in service delivery
- Leads, guides, and supervises SAIL case managers, ensuring high-quality service delivery and adherence to NFFSP standards
- Facilitates team meetings and one-on-one supervision to review complex cases and provide professional development
- Monitor the performance of SAIL case managers, providing feedback, performance evaluations, and coaching
- Monitor and manage caseloads to ensure all Sailors identified for the SAIL program receive appropriate intervention and follow-up care
- Ensures case management services are documented accurately and in compliance with NFFSP protocols in FFSMIS
- Develop and implement policies and procedures to enhance the effectiveness and efficiency of SAIL service delivery
- Collaborate with all NFFSP functional areas, command leadership, and medical providers to coordinate comprehensive support for Sailors at risk for suicide
- Represent the SAIL program in meetings, briefings, and working groups, providing expert input on suicide prevention and case management strategies
- Implement quality assurance measures to monitor the effectiveness of the SAIL program and ensure compliance with Navy standards and ethical guidelines
- Conduct regular audits and case reviews of documentation, case management files, and service delivery processes to ensure accuracy and compliance
- Oversee the collection, analysis, and reporting of data related to the SAIL program, including service utilization, outcomes, and trends
- Ensure that all required reports are completed accurately and submitted on time to NFFSP leadership and stakeholders
- Use data to identify areas for program improvement and inform decision-making at the leadership level
Requirements
- MUST be a US Citizen with the ability to obtain a Public Trust Clearance
- Master's degree in counseling, social work, marriage and family therapy, or a doctoral degree in clinical or counseling psychology
- One-year clinical internship accredited by APA
- Current, valid, and unrestricted clinical license from a state or U.S. territory authorizing independent clinical practice in counseling, clinical social work, marriage and family therapy, or clinical/counseling psychology
- Two years full-time clinical experience post-independent licensure or certification
- At least 5 years specialized experience in providing clinical counseling supervision for a program of similar scope and scale
